Operation Specialist

• Jul 2022 - Present

- Managed office reinstatement projects, serving as a project manager and a secondary project manager - Enhanced the awareness of Team-4 members about project management by providing them with the project plan, Gantt chart, project risk/action log, post-project review, and facilitating communication with stakeholders. Ensured that there were no risks or additional costs through effective risk management and organizational skills and kept the project ahead of schedule. Acted as the go-to person when team members require assistance with project management - Improved the Office Operations working process on Jira and enhanced communication with other teams, resulting in significant time savings and establishing a clear workflow. - Be capable of taking charge in multiple projects and successfully executing them, such as the OO Jira Ticket and Return Floor projects - Served as the primary point of contact for building management and office suppliers, ensuring safety and facility issues were reported and resolved in a timely manner. - Meticulously documented team expenses, keeping records up-to-date, well-organized, and easily accessible - Provided logistics assistance to visitors, including arranging for accommodations, transportation, and outing plans - Supervised the monthly payment process for suppliers and partners, ensuring accuracy and timeliness to maintain positive relationships - Provided support in onboarding new employees, guaranteeing smooth integration into the office - Maintained an in-depth comprehension of departmental policies and procedures related to information security, ensuring consistent adherence - Conducted assessments and evaluations of office suppliers, maintaining strict oversight to guarantee the highest standards of quality and performance are achieved - Supervised the team responsible for providing service to employees in the office, including Tea Ladies, guaranteeing adherence to expected standards at all times Show less

Office Administrator

• Oct 2019 - Jun 2022

- Oversaw office benefits and utilities, ensured they are regularly maintained - Tracked the company's budgets with unfaltering precision, highlighted potential issues in a timely manner - Collaborated closely with the Finance team to suggest cost-effective solutions for the company's expenditures - Managed employee reimbursement processes, prepared detailed expense reports, and forecasted budgets to meet company demands and usage - Conceptualized and designed creative branding items aimed at conveying the company's brand internally to drive team engagement - Facilitated internal connections and engagement during employee occasions, fostered a positive work environment and culture - Strategized, executed, and developed ideas and concepts for company events to maximize staff participation and engagement - Cultivated strong relationships with vendors, and negotiated favorable prices to save the company money - Performed the onboarding process for new employees, and ensured they were comfortable and acclimated to their new roles Show less

Administrator and Compensation & Benefit Collaborator

• Dec 2018 - Sep 2019