Experience

Bandai Namco Toys & Collectibles America Inc

• United States
• Manufacturing
• 1 - 100 Employee

• Assistant Brand Manager

  • Jul 2023 - Present

• Assistant Sales Manager

  • Jun 2021 - Sep 2023



Aji Sushi & Teppan

• Lead Server

  • Apr 2011 - Jan 2021

  Winter Garden, FL Cross Utilized; April 2011 – January 2021 Shift Leader ❖ Assisting hostesses and servers; taking phone calls and orders, ensuring every customer is attended in a professional manner. ❖ Evaluating customer service issues and resolving the problem; i.e. an order was received wrongly and stepping in to resolve the problem to get the product fixed correctly, and guaranteeing guest satisfaction. ❖ Organizes a complete Purchase Order system for the produce orders varying… Show more Cross Utilized; April 2011 – January 2021 Shift Leader ❖ Assisting hostesses and servers; taking phone calls and orders, ensuring every customer is attended in a professional manner. ❖ Evaluating customer service issues and resolving the problem; i.e. an order was received wrongly and stepping in to resolve the problem to get the product fixed correctly, and guaranteeing guest satisfaction. ❖ Organizes a complete Purchase Order system for the produce orders varying multiple different companies. o Communicating with the head chefs in order to get the right amount of items for the shipment for the week. o Working hand-in-hand with the main bartender to restock the quantity of liquors needed for the week. Server/Bartender ❖ Responsible for large sections; ensuring guest satisfaction with loyal returning guests. ❖ Resolve guest issues by listening and finding creative solutions to the situation. ❖ Trains and supervises new incoming employees; supervising employees to input orders, service to the guests, and guarantee an example to the new employees. ❖ Maintaining the bar area by keeping the premises clean, ensure clean glassware, taking care of stock; taking notes down on what products are low to inform the lead bartender to add to the inventory list for restocking. Show less



Eastridge Workforce Solutions

• United States
• Staffing and Recruiting
• 500 - 600 Employee

• Temporary Event Assistant

  • Oct 2018 - Mar 2020

  Square Enix; Temporary Event Assistant ❖ Working directly hand-in-hand with Event Director and Event Managers during shows. ❖ Teams up with coworkers to promote current merchandise and video games of Square Enix. ❖ Traveling throughout the United States assisting at various shows for Square Enix; ❖ Events attended: ❖ New York Comic Con 2018: Works with a team to sell merchandise on the show floor, restock merchandise when products are low, and help maintain a constant… Show more Square Enix; Temporary Event Assistant ❖ Working directly hand-in-hand with Event Director and Event Managers during shows. ❖ Teams up with coworkers to promote current merchandise and video games of Square Enix. ❖ Traveling throughout the United States assisting at various shows for Square Enix; ❖ Events attended: ❖ New York Comic Con 2018: Works with a team to sell merchandise on the show floor, restock merchandise when products are low, and help maintain a constant flow of order pick ups. ❖ Final Fantasy XIV Fan Festival 2018, Final Fantasy Brave Exvius Fan Festa 2018, PAX East 2019-2020, San Diego Comic Con 2019, PAX West 2019: Sets up the merchandise area, assigned behind the registers for the event, and counting inventory at the end of the show and breaking down the booth. ❖ E3 2019: Managing a constant flow of guests and line management on the Show floor and breaking down kiosks after the show. ❖ New York Comic Con 2019: Managing video game kiosks for future products of Square Enix and breaking down kiosks during tear down. Show less