Experience

DHL Express Vietnam

• Vietnam
• Truck Transportation
• 1 - 100 Employee

• Key Account Executive

  • Jun 2018 - Present

  • Provide full suite of customer service offering ( ex : manage bookings, inquiries, daily/ weekly/ monthly report,.. ) to Key Account Customer in addition to customized contracted service • Closely monitoring until shipments are delivered. Proactively inform customer of shipment delays or potential failure. • Provide full suite of customer service offering ( ex : manage bookings, inquiries, daily/ weekly/ monthly report,.. ) to Key Account Customer in addition to customized contracted service • Closely monitoring until shipments are delivered. Proactively inform customer of shipment delays or potential failure.



Prominent Viet Nam ( Itochu Group )

• Assistant Merchandiser

  • Jun 2016 - Apr 2018

  • Make weekly container plan (need to follow layout/ building/ door as customer’s requests), check with factories to update the production status and get confirmation and then work with Itochu USA to get approval for each plan• Update new/ revised POs, sizescales from customer, transfer them to factories with guideline• Plan, follow and work with shipping lines to get vessel schedule/ booking confirmation• Follow up actual quantities and shipping documents • Control and resolve all related issues (plan, document, sizescales, final inspection )