Waitress

• Sep 2022 - Present

Internship Trainee

• Jul 2020 - Jan 2021

*Housekeeping Department (Jul 2020 – Sep 2020) - Practicing daily cleaning and turn down service as a room attendant - Observing and learning knowledge regarding laundry - Learning room cleaning procedure and room set up *Front Office Department (Sep 2020 – Dec 2020) - Practicing check-in, check-out, settling the bills, making reservations, and inputting guests’ profiles with Opera. - Receiving and answering internal and external calls as making sure the information is well-passed through related departments. - Welcoming and rooming the guests. - Introducing the resort’s facilities and services. - Cooperating with related departments and butlers to complete guests’ requests. *Sustainability Department (Dec 2020-Jan 2021) - Participating in the inspection of the Waste Management Program at the property - Learning about the Sustainable Value & Concept of Six Senses and delivering the messages to the guests through Earth Lab Activities - Participating in the brainstorming session for a more sustainable and eco-friendly operation Show less

Concierge

• Jul 2019 - Jan 2020

*Concierge Trainee: - Welcoming and rooming the guests - Taking care of luggage, parcel, and lost & found items - Introducing the hotel’s facilities, services and providing information about the city - Cooperating with other related departments to complete guest requests - Practicing pick up and drop offservice at airport and train station *Concierge Trainee: - Welcoming and rooming the guests - Taking care of luggage, parcel, and lost & found items - Introducing the hotel’s facilities, services and providing information about the city - Cooperating with other related departments to complete guest requests - Practicing pick up and drop offservice at airport and train station