Experience

iCar Asia Limited

• Malaysia
• Internet Publishing
• 1 - 100 Employee

• Event Sales Executive

  • Mar 2021 - Present

  - Coordinate with the oversea management to ensure execution for overall event plan - sourcing new leads for the event to create, build and maintain sales database - Research clients, send out emails, explain what client does and get them on board - Develop and plan virtual event to maintain company revenue during global pandemic - Manage and plan budget of each event to achieve profit margin - Collaborate with head of marketing and Thailand management team to ensure effectiveness of conversion lead Show less



Hotel Nikko Bangkok

• Thailand
• Hospitality
• 1 - 100 Employee

• Sales Manager

  • Nov 2018 - Jun 2020

  - Develop sales strategies for new business partners and existing customers to ensure continued sales and customer satisfaction including identifying areas of concern and create brand awareness to attract customers to core business. - Ensure execution of overall sales operations, which align with customers’ expectations and maintain company profitability. - Conduct the customer survey and address area of concern for business and brand improvement - Conduct analysis and periodical reviews of Nikko hotel, competitors, consumer trend to enhance organizational performance. - Enhance teamwork and quality service through daily communication and coordinate with other key persons which include sales staff, executive chef, banquet manager and board of directors Show less



Bangna Pride Hotel & Reside

• Catering Sales & Event Manager

  • Feb 2018 - Nov 2018

  https://bangnapride.com/ - Maintained and expanded customer base by providing professional service with key customers and identified new customer opportunities. - Reviewed daily operation and resolved any conflicts or unexpected circumstances in a timely manner. Follow up to ensure customer satisfactions. - Implemented sales strategies and coach small team of sales associates to increase company revenue. - Developed appropriate administrative and communication policies and procedures in accordance with the hotel’s goals and guidelines. Show less



Swissôtel Hotels & Resorts

• France
• Hospitality
• 500 - 600 Employee

• Sales Manager

  • Jul 2016 - Sep 2017

  - Oversaw the development and implementation of departmental strategies and action plans. - Negotiated with clients ensuring that profitability guidelines of the hotel are adhered to and customer needs and expectations are met. - Prepared sales budget for hotel and ensure compliance to the same. - Resolved critical issues related to sales, and escalated important matters to upper management. - Oversaw the development and implementation of departmental strategies and action plans. - Negotiated with clients ensuring that profitability guidelines of the hotel are adhered to and customer needs and expectations are met. - Prepared sales budget for hotel and ensure compliance to the same. - Resolved critical issues related to sales, and escalated important matters to upper management.



Four Points by Sheraton Bangkok, Sukhumvit 15

• Thailand
• Hospitality
• 1 - 100 Employee

• Assistant Sales Manager

  • Sep 2015 - Jul 2016

  - Responsible for contract negotiations, planning, detailing catering functions and meetings, creating and distributing BEO's for the Corporate Market, Associations and social events such as weddings, reunions and parties- Demonstrated effective and appropriate interaction with guests whilst maintaining a professional service - Assisted Sales Manager in managing financial reports, analysis, budgets and make pricing decisions for the department- Prevented and resolved all guest concerns Show less

• Catering Executive

  • Aug 2013 - Sep 2015

  - Managed the booking process from beginning to end including site visits, collecting deposits as required before the event along with a signed and dated contract outlining timeline of required deposits to execute the event, create event orders, as well as event planning and event execution- Coordinated all aspects of events for clients, including setting food and beverage minimums, creating contracts, assisting with menu selections, site visits, onsite execution, supervising staff members- Coordinated with other departments to concerned with function- Handled guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems Show less



Centara Hotels & Resorts

• Thailand
• Hospitality
• 700 & Above Employee

• Event Services Coordinator, BCC Operations Department

  • 2012 - 2013

  • Established an efficient trace file to ensure that all business booked is properly tracked • Generated the following daily reports and forms and ensure accuracy distribution and completion • Responsible for coordination of local catering and major events or some group programs. Coordinate all aspects of every file (group or catering) and distribution to all departments • Handled guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems • Established an efficient trace file to ensure that all business booked is properly tracked • Generated the following daily reports and forms and ensure accuracy distribution and completion • Responsible for coordination of local catering and major events or some group programs. Coordinate all aspects of every file (group or catering) and distribution to all departments • Handled guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems