Heather Anne Thompson
Finance Controller at Office Relief: Ergonomic Experts- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English -
Topline Score
Bio
Credentials
-
Certificate of Achievment- SHRM-CP/ SHRM SCP
SHRM
Experience
-
Office Relief: Ergonomic Experts
-
United States
-
Wellness and Fitness Services
-
1 - 100 Employee
-
Finance Controller
-
Oct 2019 - Present
Oversee the Accounting Department functions and day to day transactions. Responsible for AP, Bookeeping, and Sales Tax for the business. Work closely with Upper Management and Department heads for entire company.
-
-
Marketing Manager
-
Jan 2019 - Mar 2020
-
-
Operations & HR Manager
-
Sep 2009 - Jan 2019
Responsible for 3 revenue generating departments with an Ergonomics Furniture company that focuses on executing efficient and positive customer service responses, accurate product shipments and top-notch, white glove installation services to our consumers. • Recruit, Interview, Hire & Onboard new employees• Provide training relative to several positions in Customer Service and Warehouse• Manage and Oversee Customer Service, Installation, & Warehouse Departments• Research & Acquire new Customer service software and Installation software• Provide cross- training solutions, materials, and meetings to allow employees to learn and understand each other’s roles • Create and Implemented Installation department process and procedures • Managed Maintenance appointments and documents for company vehicles• Managed Inventory Cycle Counts with Warehouse clerk Show less
-
-
Accounts Payable, Accounts Receivable and Inside Sales
-
Aug 1999 - Sep 2009
Accounts Payable Administrator: Aug. 2005-July 2008• Submitted payments to Vendors; Managed online banking sites• Received Vendor Invoices into SAP• Researched problem invoices• Applied vendor credits to SAP• Reconciled Bank Statements• Reconciled GL accounts• Reconciled Credit Card Statements• Updated vendor database• Research invoice issues / inaccurate charges• Reconcile reimbursements to employees and submit for payment• Paid Quarterly and Yearly Sales Tax PaymentsAccounts Receivable Analyst / Inside Sales Associate: Aug. 2000-Aug. 2005Accounts Receivable Analyst:• Collection responsibilities: contact clients on past due invoices • Process Check & EFT payments, prepayments• Issue Statements• Process Customer Billing• Audit Customer Accounts, Invoice errors, miss-applied payments, open credits• Generate Reports• Email issue copies of Invoices/ Statements as neededInside Sales Associate:• Handled Key Accounts for 2 Sales Reps• Processed Sales Orders and Quotes• Followed up on open quotes • Provided Tracking/ Status on open orders• Research new products for clients as requested• Suggested products based on ergonomic needs of client/ organization• Created and implemented returns process • Created and Implemented filing system • Researched and Acquired off-site storage facility for files • Organized & Maintained literature room • Organized and Maintained demo product log Show less
-
-
-
Harris WorkSystems
-
United States
-
Furniture and Home Furnishings Manufacturing
-
1 - 100 Employee
-
Payroll Administrator, Finance Manager, Treasurer
-
Apr 2022 - Present
-
-
Education
-
California State University-Hayward
Bachelor of Arts (B.A.) in Liberal Arts, With a Minor in Business Administration and a Focus in Accounting -
Amador Valley High School
4 year high school degree