Heather Anne Thompson

Finance Controller at Office Relief: Ergonomic Experts
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Contact Information
us****@****om
(386) 825-5501
Location
Dublin, California, United States, US
Languages
  • English -

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Credentials

  • Certificate of Achievment- SHRM-CP/ SHRM SCP
    SHRM

Experience

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Finance Controller
      • Oct 2019 - Present

      Oversee the Accounting Department functions and day to day transactions. Responsible for AP, Bookeeping, and Sales Tax for the business. Work closely with Upper Management and Department heads for entire company.

    • Marketing Manager
      • Jan 2019 - Mar 2020

    • Operations & HR Manager
      • Sep 2009 - Jan 2019

      Responsible for 3 revenue generating departments with an Ergonomics Furniture company that focuses on executing efficient and positive customer service responses, accurate product shipments and top-notch, white glove installation services to our consumers. • Recruit, Interview, Hire & Onboard new employees• Provide training relative to several positions in Customer Service and Warehouse• Manage and Oversee Customer Service, Installation, & Warehouse Departments• Research & Acquire new Customer service software and Installation software• Provide cross- training solutions, materials, and meetings to allow employees to learn and understand each other’s roles • Create and Implemented Installation department process and procedures • Managed Maintenance appointments and documents for company vehicles• Managed Inventory Cycle Counts with Warehouse clerk Show less

    • Accounts Payable, Accounts Receivable and Inside Sales
      • Aug 1999 - Sep 2009

      Accounts Payable Administrator: Aug. 2005-July 2008• Submitted payments to Vendors; Managed online banking sites• Received Vendor Invoices into SAP• Researched problem invoices• Applied vendor credits to SAP• Reconciled Bank Statements• Reconciled GL accounts• Reconciled Credit Card Statements• Updated vendor database• Research invoice issues / inaccurate charges• Reconcile reimbursements to employees and submit for payment• Paid Quarterly and Yearly Sales Tax PaymentsAccounts Receivable Analyst / Inside Sales Associate: Aug. 2000-Aug. 2005Accounts Receivable Analyst:• Collection responsibilities: contact clients on past due invoices • Process Check & EFT payments, prepayments• Issue Statements• Process Customer Billing• Audit Customer Accounts, Invoice errors, miss-applied payments, open credits• Generate Reports• Email issue copies of Invoices/ Statements as neededInside Sales Associate:• Handled Key Accounts for 2 Sales Reps• Processed Sales Orders and Quotes• Followed up on open quotes • Provided Tracking/ Status on open orders• Research new products for clients as requested• Suggested products based on ergonomic needs of client/ organization• Created and implemented returns process • Created and Implemented filing system • Researched and Acquired off-site storage facility for files • Organized & Maintained literature room • Organized and Maintained demo product log Show less

    • United States
    • Furniture and Home Furnishings Manufacturing
    • 1 - 100 Employee
    • Payroll Administrator, Finance Manager, Treasurer
      • Apr 2022 - Present

Education

  • California State University-Hayward
    Bachelor of Arts (B.A.) in Liberal Arts, With a Minor in Business Administration and a Focus in Accounting
    1998 - 2003
  • Amador Valley High School
    4 year high school degree
    1994 - 1998

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