Thompson Agbesi FCII, EMBA(Fin), BA(Econs)
Senior Manager – Technical Operations at Star Assurance Company Ltd- Claim this Profile
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Bio
Credentials
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Chartered Insurer
Chartered Insurance InstituteJan, 2007- Nov, 2024 -
WAII Diploma Banjul, The Gambia
West African Insurance Institute College of Insurance and Risk ManagementJan, 2003- Nov, 2024
Experience
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Star Assurance Company Ltd
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Ghana
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Insurance
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100 - 200 Employee
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Senior Manager – Technical Operations
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Jul 2014 - Present
-In charge of Brokers and Agents (Intermediaries)-Establishing a binding agreement with brokers
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Senior Manager (Head, Broker Relations Unit)
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Mar 2013 - Jun 2014
• Formulating strategies to obtain businesses• Planning and managing the Broker Relation Unit• Establishing working relationship with Brokers• Assessing co – insurance businesses• General Underwriting and quotations• Ensuring adequate reinsurance arrangements• Use of suitable Policy Wordings to meet costumer needs • Handling Claims• Conducting pre and post lost surveys• Paying regular visit to clients to note their concerns and responding to them• General Supervision of the activities of the unit• Submitting Monthly reports to Executive Management• Any other duties assigned
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Senior Manager – (Head, Corporate Relations Unit)
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May 2010 - Mar 2014
• Formulating strategies to obtain businesses• Writing and Presentation of proposals to business entities• General Underwriting• Ensuring adequate reinsurance arrangements• Issue/underwrite Policies • Handling Claims• Conducting pre and post lost surveys• Paying regular visit to clients to note their concerns and responding to them• General Supervision of the activities of the unit• Submitting Monthly reports to Executive Management• Any other duties assigned
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Manager – (Head, Broker Relations Unit)
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Jun 2009 - May 2010
• Responding to quotations required by brokers and following the quotations to give cover• Placing facultative businesses• Processing Claims• Conducting pre and post lost surveys• Paying regular visit to brokers to note their concerns and responding to them• Issue /underwrite policies• General Supervision of the activities of the unit• Submitting reports to Executive Management• Any other duties assigned
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Manager (Head, Ring-Road Branch & Agencies)
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Jul 2006 - Jul 2009
BRANCH DUTIES• General Management and supervision of the branch operations• To revitalize the branch activities • To write and follow up proposals to corporate entities about the Company’s offerings • To carry out reinsurance arrangements on the businesses written • To handle claims submitted by the claimants to ensure that claims are settled promptly and efficiently• To send quotation to organizations, brokers and individuals• To carry out technical supervision of the businesses to be • underwritten• To formulate strategies to catch a niche market for the branch• To achieve targets set by Management • To conduct risk surveys• To submit weekly and Monthly reports on the branch • operations to Executive ManagementAgency Duties• To review agency condition for the Company • To manage the agency force in general • To organize training and refresher courses to update the knowledge and skills of the agents • To recruit and register agents with the National Insurance Commission • To address all grievances of the agents and report on the performance of the agents to Management • To carry out agency expansion drive by opening new Agency Offices at strategic locations
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Head - Motor & Retail & SME Department
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May 2005 - Jul 2006
• Managing the Motor Portfolio• Reconciliation of the NIC Sticker proceeds with NationalInsurance Commission• Matching Actual Production with Departmental target and reporting to Management reasons for variances• Carrying out reinsurance arrangements • Customizing new software to suit the Company’s practices • Working closely with the intermediaries (especially brokers to ensure accurate reconciliation of businesses transacted on credit• Conducting loss surveys • Sending quotations to brokers, organizations and individuals• Handling customers’ complaints
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Assistant Manager (Ring Road Central)
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Mar 2004 - Apr 2005
• Formulating Strategies to catch a niche in the Insurance market• Training of Sales Representatives• Setting up the branch• Supervising the agency operations• Responding to premium quotations requested by brokers, corporate bodies and individuals• Submitting weekly and monthly reports to Management
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Star Assurance Company Ltd
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Ghana
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Insurance
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100 - 200 Employee
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Senior superintendent/Officer in-charge (Takoradi Branch)
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Jan 2001 - Jan 2003
• To revitalize the activities of the branch • To ensure maximum customer retention • Training of Sales Representatives for both life and non-life businesses • Carrying out sales presentation to corporate and identifiable bodies• Submitting reports on claims submitted by claimants to Management• Marketing life products• Strategizing to bring the Company’s products close to the insuring public in the region
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Superintendent/officer in-charge (Accra-Tudu)
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Dec 1998 - Jan 2001
• Revitalizing the activities of the branch • To map out strategies to sell the company’s new products• Training of Agents and monitoring Sales activities • Sales presentation to organizations etc.
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Superintendent / Underwriting Department – Head Office
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Jun 1998 - Dec 1998
• Accessing and rating risks proposed • Examining policies issued • Registering proposals and clients• Taking and addressing customers and agents’ complaints • Other duties assigned, etc
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National Service Person
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Jan 1995 - Mar 1996
• Preparing and administering questionnaires • Compiling and analyzing data • Evaluating and appraising research projects and reporting on research activities carried • Preparing and administering questionnaires • Compiling and analyzing data • Evaluating and appraising research projects and reporting on research activities carried
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Education
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2013 - 2015
Mountcrest University College, Accra
Bachelor of Law (LLB), Law -
2008 - 2010
University of Ghana Business School
Executive Masters in Business Administration (EMBA) Finance, Finance, General -
1990 - 1994
University of Ghana
Bachelor of Arts (Hons Economics & Political Science), Economics
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