Thomas Riemschneider

Evaluator II at Purdue University Global
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Chicago Area, US

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Credentials

  • Communication within Teams
    LinkedIn
    Jan, 2023
    - Oct, 2024

Experience

    • United States
    • Higher Education
    • 700 & Above Employee
    • Evaluator II
      • Sep 2021 - Present

      Daily responsibilities include, grade change entry, status-change processing, fulfillment of transcript and enrollment verification requests, transcript evaluation, graduation auditing, printing and sending diplomas.Timely and accurately completes individual workload as assessed on daily, weekly, and other bases. Other measurements measure contribution to the advancement of team goals, engagement in process improvement, and quality of service to students and client departments.Performs departmental tasks, adhering to documented processes, efficiency/productivity metrics, and established service levels and ensuring balance of extraordinary service, accuracy and efficiency.Tasks include processing grade changes in accordance with policyEvaluating transcripts and other prior learning for application of credit to the degree planFulfilling transcript requestsAuditing records for graduation and printing and mailing diplomas and related materialsConducting phone and email interaction with a goal of extraordinary customer serviceReceiving and processing incoming documents and routing to next steps in processesProcessing status changes and similar updates to the student recordIdentify problems, improvements, and errors and proactively and professionally raise these to the attention of appropriate managementActively engage in and contribute to a culture of constant process improvementContribute daily to a collaborative, positive, and supportive work environmentWorks with computers and learns and explains the workings of student information systems, content management systems and web applications at a suitable level of expertise. Daily assignments include extensive use of Microsoft Word, Excel, CampusVue, Salesforce as well as several proprietary software products

    • Evaluator I
      • Aug 2019 - Sep 2021

      ● Primary duties consisted of evaluating transcripts and other prior learning for application of credit to the degree plan. Trained on all evaluation processes, with workflow most often consisting of returning student evaluations and unofficial audit evaluations.● Wrote an updated standard operating procedure for the completion of returning student evaluations in Blueprint. Framework provided a succinct guide for the simplest cases and still mentioned more complex situations where they would appear in the process, with the resolutions and links to additional references housed in a separate section.● 2020 Honorable Mention recipient of Purdue University Global Organization Builders Award for aiding in the development of new evaluation processes that will help facilitate the university’s participation in the Indiana Transfer Single Articulation Pathway Initiative.

    • Records Auditor
      • Mar 2018 - Aug 2019

      ● Primary duties consisted of evaluating transcripts and other prior learning for application of credit to the degree plan. Trained on all evaluation processes, with workflow most often consisting of returning student evaluations and unofficial audit evaluations.● Wrote an updated standard operating procedure for the completion of returning student evaluations in Blueprint. Framework provided a succinct guide for the simplest cases and still mentioned more complex situations where they would appear in the process, with the resolutions and links to additional references housed in a separate section.● 2020 Honorable Mention recipient of Purdue University Global Organization Builders Award for aiding in the development of new evaluation processes that will help facilitate the university’s participation in the Indiana Transfer Single Articulation Pathway Initiative.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Records Auditor
      • Jan 2015 - Mar 2018

      Kaplan University was acquired by Purdue University in March, 2018Daily responsibilities include grade change entry, status-change processing, fulfillment of transcript and enrollment verification requests, transcript evaluation, graduation auditing, printing and sending diplomasTimely and accurately completes individual workload as assessed on daily, weekly, and other bases. Other measurements measure contribution to the advancement of team goals, engagement in process improvement, and quality of service to students and client departmentsPerforms departmental tasks, adhering to documented processes, efficiency/productivity metrics, and established service levels and ensuring balance of extraordinary service, accuracy and efficiencyTasks include processing grade changes in accordance with policyEvaluating transcripts and other prior learning for application of credit to the degree planFulfilling transcript requestsAuditing records for graduation and printing and mailing diplomas and related materialsConducting phone and email interaction with a goal of extraordinary customer serviceReceiving and processing incoming documents and routing to next steps in processesProcessing status changes and similar updates to the student recordIdentify problems, improvements, and errors and proactively and professionally raise these to the attention of appropriate managementActively engage in and contribute to a culture of constant process improvementContribute daily to a collaborative, positive, and supportive work environmentWorks with computers and learns and explains the workings of student information systems, content management systems and web applications at a suitable level of expertise. Daily assignments include extensive use of Microsoft Word, Excel, CampusVue, Salesforce as well as several proprietary software products.

    • United States
    • Staffing and Recruiting
    • 300 - 400 Employee
    • Field Employee
      • Sep 2012 - Jan 2015

      Assists clients such as Navigant Consulting, the American Academy of Physical Medicine & Rehabilitation, Mintel, and Morningstar with content entry and management in both proprietary and Oracle-based systems. Tasks include uploading, tagging, filtering, archiving, HTML formatting, and data integrity through research in various databases.Most recent assignment with Morningstar went from February 2013 - April 2014. Assists clients such as Navigant Consulting, the American Academy of Physical Medicine & Rehabilitation, Mintel, and Morningstar with content entry and management in both proprietary and Oracle-based systems. Tasks include uploading, tagging, filtering, archiving, HTML formatting, and data integrity through research in various databases.Most recent assignment with Morningstar went from February 2013 - April 2014.

    • United States
    • Fundraising
    • 1 - 100 Employee
    • Face-to-Face Fundraiser
      • Sep 2012 - Oct 2012

      Approach passers-by on public streets in metropolitan areas, engage them in conversation, and ask these potential donors to support DialogueDIrect's non-profit partners through regular monthly or annual contributions debited directly from their bank account via Electronic Fund Transfers or by credit card payments. Approach passers-by on public streets in metropolitan areas, engage them in conversation, and ask these potential donors to support DialogueDIrect's non-profit partners through regular monthly or annual contributions debited directly from their bank account via Electronic Fund Transfers or by credit card payments.

    • Arts and Culture Contributor
      • Aug 2012 - Oct 2012

      Write reviews of Chicago-based theater, comedy, video installations, and other performance pieces Write reviews of Chicago-based theater, comedy, video installations, and other performance pieces

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Program Update Presenter (Volunteer,) Whispering Pines District
      • Oct 2010 - Jun 2011

      Made in-person presentations to deliver the council’s message to units and collected donationsMet with District Executive at least weekly to schedule presentations, follow-up on completed presentations, and organize phone campaigns to solicit additional gifts from both current and former donors Increased unit participation in the campaign by 50% Made in-person presentations to deliver the council’s message to units and collected donationsMet with District Executive at least weekly to schedule presentations, follow-up on completed presentations, and organize phone campaigns to solicit additional gifts from both current and former donors Increased unit participation in the campaign by 50%

    • United States
    • Newspaper Publishing
    • 200 - 300 Employee
    • Spoleto Festival Intern
      • May 2010 - Jun 2010

      Social Media Manager, Features Writer and BloggerManaged paper’s social media coverage of the 2010 Spoleto USA arts festivalIncreased @spoletotoday Twitter following by 100% over the course of the 3-week festivalWrote stories on choral music for the paper’s “Spoleto Today” section Social Media Manager, Features Writer and BloggerManaged paper’s social media coverage of the 2010 Spoleto USA arts festivalIncreased @spoletotoday Twitter following by 100% over the course of the 3-week festivalWrote stories on choral music for the paper’s “Spoleto Today” section

    • United States
    • Online Audio and Video Media
    • 100 - 200 Employee
    • Editorial Intern
      • Jan 2010 - May 2010

      Populated Espresso, the news blog, with several posts daily, including formatted photosCompiled events calendar, edited copy, and rewrote press releases as news itemsReported and wrote features for both website and print editionReviewed several off-off Broadway shows Populated Espresso, the news blog, with several posts daily, including formatted photosCompiled events calendar, edited copy, and rewrote press releases as news itemsReported and wrote features for both website and print editionReviewed several off-off Broadway shows

    • Program Director
      • Jan 2007 - Aug 2008

      Developed and presented the weeklong program of events followed by the over 2000 Boy Scouts and Scouters who attended the 2007 and 2008 summer camp seasonsOversaw the hiring of a 40-50 member staff in both 2007 and 2008Planned and led a week-long staff training program in areas including customer relations, principles of effective teaching, and theatrical performanceManaged and directed the staff in the successful implementation of the weekly program. Provided personal guidance and biweekly performance evaluations

    • Ecology Director
      • Mar 2004 - Aug 2006

      Involved in the hiring of 3-4 area staff membersDelegated weekly teaching responsibilities of approximately 200 Boy Scouts in 15 different ecological disciplines amongst my staff, including myself Conducted weekly performance evaluations of staff members Involved in the hiring of 3-4 area staff membersDelegated weekly teaching responsibilities of approximately 200 Boy Scouts in 15 different ecological disciplines amongst my staff, including myself Conducted weekly performance evaluations of staff members

Education

  • Syracuse University
    Master of Arts, Public Communications; Arts Journalism
    2009 - 2010
  • Valparaiso University
    Bachelor of Arts, Theater
    2004 - 2008
  • Manchester Township High School
    High School Diploma
    2000 - 2004

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