Experience

CHAMPRO
• United States
• Sporting Goods Manufacturing
• 100 - 200 Employee
• Accounts Receivable Analyst

  • Jan 2021 - Present


Robert Half

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Credit Analyst

  • Apr 2020 - Nov 2020

  Contract assignment at Mizkan Foods Direct customer contact via phone and e-mail to collect on delinquent balances Obtain commitment to pay as well as check, ACH, or credit card information Review customer orders for release Research disputes/discrepancies Reconcile customer accounts Conduct credit reviews for new and existing customers Contract assignment at Mizkan Foods Direct customer contact via phone and e-mail to collect on delinquent balances Obtain commitment to pay as well as check, ACH, or credit card information Review customer orders for release Research disputes/discrepancies Reconcile customer accounts Conduct credit reviews for new and existing customers



Messina Group Search & Staffing

• Customer FInance Representative

  • Dec 2019 - Apr 2020

  Contract assignment at Life Fitness Inc Responsible for portfolio of customers in North America, Asia, Europe, Africa, Australia, & The Middle East Direct customer contact via phone and e-mail to collect on delinquent balances Obtain commitment to pay as well as check, ACH, or credit card information Review customer orders for release Research disputes/discrepancies Reconcile customer accounts Conduct credit reviews for new and existing customers Contract assignment at Life Fitness Inc Responsible for portfolio of customers in North America, Asia, Europe, Africa, Australia, & The Middle East Direct customer contact via phone and e-mail to collect on delinquent balances Obtain commitment to pay as well as check, ACH, or credit card information Review customer orders for release Research disputes/discrepancies Reconcile customer accounts Conduct credit reviews for new and existing customers

• Risk Analyst

  • Jul 2018 - Sep 2019

  Temporary Assignment at Hitachi High Technologies America Direct customer contact via phone and e-mail to collect on delinquent balances Obtain commitment to pay as well as check, ACH, or credit card information Process credit card payments Retrieve payment information from customer portals Research disputes/discrepancies and forward to correct department for resolution Update computer system with payment information and dispute progress/resolution Reconcile customer accounts Process credit memos and refunds Conduct credit reviews for new & existing customers Show less



Accounting Principals

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Collections Agent

  • Jun 2017 - Jun 2018

  Temporary assignment at Robert Bosch Tool Corp. Direct customer contact via phone and e-mail to collect on delinquent balances Obtain commitment to pay as well as check, ACH, or credit card information Forward disputes/discrepancies to correct department for resolution Update computer system with payment information & dispute progress/resolution Temporary assignment at Robert Bosch Tool Corp. Direct customer contact via phone and e-mail to collect on delinquent balances Obtain commitment to pay as well as check, ACH, or credit card information Forward disputes/discrepancies to correct department for resolution Update computer system with payment information & dispute progress/resolution



NEC Display Solutions

• Computer Hardware Manufacturing
• 1 - 100 Employee

• OTC Analyst

  • Dec 2012 - Jan 2017

  Direct customer contact via phone and e-mail to collect on delinquent balances Obtain commitment to pay as well as check or ACH information Update computer system with payment information & dispute progress/resolution Review customer orders for release Place delinquent accounts on credit hold Place severely delinquent accounts with outside agency for collection Process customer credits for stock rotations, price protection, spiffs and rebates Reconcile customer accounts Conduct new customer credit reviews to determine initial credit terms as well as yearly reviews of existing customers Show less



Oce

• Egypt
• Architecture and Planning
• 1 - 100 Employee

• Credit/Collections Representative

  • Jul 2008 - Jun 2012

  Direct customer contact via phone and e-mail to collect on delinquent balances Obtained commitment to pay as well as check/ACH number and payment date Researched customer disputes and invoice discrepancies Forwarded escalated issues to correct department for resolution Offset credits against open invoices Updated SAP with payment information & dispute progress/resolution Placed delinquent accounts on credit hold Placed severely delinquent accounts with outside agency for collection Reviewed customer orders for release Assisted in training of new employees Show less



Network Services Company

• Afghanistan
• Computer and Network Security

• Credit Representative

  • Jan 2007 - Jan 2008

  Direct customer contact via phone and e-mail to collect on delinquent balances Obtain commitment to pay as well as check/ACH number and payment date Update i5 system with payment information Post customer payments to accounts daily Issue credit for rebates or invoice discrepancies daily Obtain remittance advice or supporting documentation for short payments if not received Research and process charge backs from vendors for invalid customer deductions Make daily electronic deposits to bank for checks received Run monthly aging reports for all accounts Maintain logs for daily cash received, rebates issued, charge backs processed and paid, and status of past due invoices Maintain credit files Process requests for information and/or documents from vendors and customers as needed Assist in training and supervision of employees Show less



LTD Commodities LLC

• Credit/Collections Specialist

  • Jan 2002 - Dec 2006

  Direct customer contact via predictive dialing system and inbound phone calls Obtain commitment to pay delinquent balances, process check by phone payments, help to resolve disputes Update customer files, investigate undeliverable mail and possible fraudulent accounts Place severely delinquent and return check accounts with outside agencies for collection, apply payments received from collection agencies to appropriate accounts Skip tracing Processing and verifying bankruptcy notifications via mail, phone, and e mail contact with attorneys Verify changes to account information via phone contact, internet listings, and various LTD screens Verify order and shipping information for new accounts, review possible duplicate accounts Conduct credit reviews for release of orders, review accounts to determine open billing or pre pay status as well as for possible increase/decrease in order limit Assist in training and supervision of employees Show less