Experience

The National September 11 Memorial & Museum

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Visitor Services Associate

  • Jun 2022 - Present

  Assist with guest admissions of up to 15,000 visitors per day while providing VIP treatment to 9/11 Families, Active Military Personnel, Veterans, and First Responders. Enhance the visitor experience by facilitating the sale of tickets, multi-track audio guides ,interacting with visitors both within the Museum and on the Memorial plaza, and providing exceptional customer service. Facilitate the showing of documentary films as well as assist visitors with que forming and seating within the… Show more Assist with guest admissions of up to 15,000 visitors per day while providing VIP treatment to 9/11 Families, Active Military Personnel, Veterans, and First Responders. Enhance the visitor experience by facilitating the sale of tickets, multi-track audio guides ,interacting with visitors both within the Museum and on the Memorial plaza, and providing exceptional customer service. Facilitate the showing of documentary films as well as assist visitors with que forming and seating within the theater. Recipient of the Associate of the Month Award.

• Visitor Services Volunteer

  • Oct 2016 - Jun 2022

  Helped guests navigate the museum. Volunteered in over 20 different stations around the museum. Helped monitor audience for documentaries. Canvas members via phone to fundraise for the museum. Received Certificate of Recognition from Mayoral Service Recognition Program

• Retail Volunteer

  • Oct 2018 - Oct 2019

  Sold merchandise that generated donations for the museum and helped the museum store pass undercover inspection. Memorized stories revolving around store merchandise and relayed stories to guests. Twice recipient of the Volunteer of the Month award.



The Moderate Voice

• Official Co-Author

  • Jan 2018 - Present

  Research, write and create articles. Helped the magazine be featured in Google News alerts and was promoted to an official Co-Author after two years. Seven articles have ranked among the top five Google News results for 24 hours. The Moderate Voice is an online magazine covering domestic and international news, as well as news in the entertainment industry. The Moderate Voice seeks to provide an independent perspective of current events of the day.

• Official Co-Author

  • Jan 2018 - Present

• Guest Blogger

  • Sep 2015 - Jan 2018

  Guest Writer



Careful Bus

• United States
• 1 - 100 Employee

• Office Aide

  • Jun 2009 - Present

  Use One Write Plus program to manage finances and enter new hires, post payroll and payroll taxes to general ledger account. Monitor the status of buses using Silent Passenger, tracking software. Use One Write Plus program to manage finances and enter new hires, post payroll and payroll taxes to general ledger account. Monitor the status of buses using Silent Passenger, tracking software.



Creative Connections Network

• Public Relations and Social Media Intern

  • Apr 2021 - Jun 2021

  Provided research which prevented the company from pursuing irrelevant project. Participate in telemarketing campaigns to promote client products. Draft press releases, correspondence on CEO’s behalf and co-author advertisements Provided research which prevented the company from pursuing irrelevant project. Participate in telemarketing campaigns to promote client products. Draft press releases, correspondence on CEO’s behalf and co-author advertisements



Museum of Jewish Heritage – A Living Memorial to the Holocaust

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Visitor Services Representative

  • Oct 2019 - Jul 2020

  Help guests navigate museum, scan tickets and assist with daily operations at the front desk. Previously volunteered for two consecutive years before being hired. In 2019, The Holocaust Museum began to play host to "Auschwitz. Not long ago. Not far away", the largest exhibit concerning Auschwitz to ever be in the United States. The museum played host to media personalities including CNN's Wolf Blitzer and CBS's Lesley-Stahl. Help guests navigate museum, scan tickets and assist with daily operations at the front desk. Previously volunteered for two consecutive years before being hired. In 2019, The Holocaust Museum began to play host to "Auschwitz. Not long ago. Not far away", the largest exhibit concerning Auschwitz to ever be in the United States. The museum played host to media personalities including CNN's Wolf Blitzer and CBS's Lesley-Stahl.



LePage-Miller, Inc

• Education Administration Programs

• Social Media/ Public Relations Intern

  • Jan 2018 - Oct 2019

  Promoted the book, Prime Time Parenting. Undertook a number Public Relations responsibilities including monitoring HARO website for relevant media clients. Designed content for the book website, drafted press releases and co-authored articles for company blog. Promoted the book, Prime Time Parenting. Undertook a number Public Relations responsibilities including monitoring HARO website for relevant media clients. Designed content for the book website, drafted press releases and co-authored articles for company blog.



Brian Rashid Global

• Copywriter/Researcher

  • Aug 2017 - Jan 2018

  Interviewed clients and drafted articles on CEO’s behalf, which were featured in Huffington Post, Medium and Entrepreneur Magazine. Served as research assistant and provided interview prep for company channel with guests including NY Times Best Sellers and other political figures. Led business development for conference outreach for hundreds of leads globally. Completed creative writing assignments and transcribed interviews. Researched potential customers for the company. Interviewed clients and drafted articles on CEO’s behalf, which were featured in Huffington Post, Medium and Entrepreneur Magazine. Served as research assistant and provided interview prep for company channel with guests including NY Times Best Sellers and other political figures. Led business development for conference outreach for hundreds of leads globally. Completed creative writing assignments and transcribed interviews. Researched potential customers for the company.



City Councilmember Paul Vallone

• Intern

  • Sep 2017 - Nov 2017

  Completed phone campaign to 1,000 voters and collected survey information. Promoted the Councilmember to uninformed and undecided voters. Wrote article that ranked among top five Google News results for 24 hours that generated free publicity for campaign. Helped the Councilmember secure the nomination as well as a second term. Completed phone campaign to 1,000 voters and collected survey information. Promoted the Councilmember to uninformed and undecided voters. Wrote article that ranked among top five Google News results for 24 hours that generated free publicity for campaign. Helped the Councilmember secure the nomination as well as a second term.



NBC

• Financial Services

• Story Contributor

  • Aug 2016 - Aug 2016

  Worked with NBC Investigative Unit during the production of “Drug Testing Danger Concerns,” which uncovered flaw in nationwide drug testing system. http://bit.ly/2dDRxzU . Pitched story idea and completed research for staff as related to the story. Since the story aired, the safety flaw has been remedied. Worked with NBC Investigative Unit during the production of “Drug Testing Danger Concerns,” which uncovered flaw in nationwide drug testing system. http://bit.ly/2dDRxzU . Pitched story idea and completed research for staff as related to the story. Since the story aired, the safety flaw has been remedied.



NY State Assemblymember Jo Anne Simon

• Intern

  • Feb 2016 - Jun 2016

  Answered phones and directed calls to appropriate staff. Monitored media outlets for articles related to the Assemblymember, as well as special topics for staff. Researched city budget and created summary for staff use Answered phones and directed calls to appropriate staff. Monitored media outlets for articles related to the Assemblymember, as well as special topics for staff. Researched city budget and created summary for staff use



Music Times Network

• Online Audio and Video Media
• 1 - 100 Employee

• Editorial Intern

  • May 2015 - Sep 2015

  Transcribed audio interviews for editors. Researched special topics for staff and tech team. Created media lists. Took photographs for Public Relations events. Generated interview questions for staff that were used in interviews with musical groups including Matchbox Twenty. Attended meetings for creative projects. Monitored social media outlets for relevant material. Transcribed audio interviews for editors. Researched special topics for staff and tech team. Created media lists. Took photographs for Public Relations events. Generated interview questions for staff that were used in interviews with musical groups including Matchbox Twenty. Attended meetings for creative projects. Monitored social media outlets for relevant material.



City Councilmember Ben Kallos

• United States
• Government Administration
• 1 - 100 Employee

• Intern

  • Jan 2014 - Apr 2014

  Drafted correspondence on behalf of the City Councilmember. Did research for Legislative Director regarding school bus industry. Answered phones and updated the daily phone call log. Researched past legislation and various topics for staff. Drafted legislative briefings. Assisted in planning and management of the inauguration and other special events. Entered confidential information into files using Google Excel. Drafted correspondence on behalf of the City Councilmember. Did research for Legislative Director regarding school bus industry. Answered phones and updated the daily phone call log. Researched past legislation and various topics for staff. Drafted legislative briefings. Assisted in planning and management of the inauguration and other special events. Entered confidential information into files using Google Excel.