Thomas Kroupa, PMP, CSM, ITILv3

Senior Advisor: Project Management at Tier1 Technology Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Chicago Area, US
Skills

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Credentials

  • ITIL v3 Foundations
    APM Group
    May, 2015
    - Sep, 2024
  • Six Sigma Green Belt
    -
    Dec, 2003
    - Sep, 2024
  • Project Management Professional (PMP)
    Project Management Institute (PMI)
    Jun, 2003
    - Sep, 2024
  • Certified Scrum Master (CSM)
    Scrum Alliance
    Jun, 2015
    - Sep, 2024

Experience

  • Tier1 Technology Solutions
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Advisor: Project Management
      • Sep 2016 - Present

      Tier1 provides on-going business advisory services to small & mid-sized companies with a focus on technology at an affordable price. Tier1 works with companies, who are seeking to improve the alignment of their technology capabilities with their business strategy. The goal of Tier1 is to provide customized client solutions, which are organizationally and operationally agile and effective. Many of the Tier1 advisors are guest speakers and authors on the topics of IT Leadership, Cyber Security and Technology Transformation.

  • Project Management Institute (PMI) Chicagoland Chapter Board
    • Trustee
      • Jun 2004 - Present

      The PMI Chicagoland Chapter is the local organization for the Project Management Institute (PMI), which is the leading not-for-profit professional membership association for the Project Management profession. PMI is the certifying body for the Project Management Professional (PMP) and other related certifications. For the PMI Chicagoland Chapter Board have held the following volunteer leadership roles since 2004:• Trustee, July 2013 – Present• Past President, July 2010 – January 2013• President, January 2010 – June 2010• Past President, July 2008 – December 2009• President, July 2006 – June 2008• VP of Operations, July 2004 – June 2006Other accomplishments related to the PMI Chicagoland Chapter are:• Graduated from PMI’s International Leadership Institute Masters Class, June 2007 – July 2008• Attended ten PMI Leadership Institute Meetings (LIM) at various US and international locations, which facilitate volunteer leadership development, PMI Chapter maturity and knowledge sharing• At various mid-west PMI Chapter locations, attended nine PMI Region 2 meetings, which facilitated PMI Chapter volunteer leadership knowledge sharing• Quoted, PM Network Magazine, June, 2009

  • SPR
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Program, Project & Account Management
      • Jul 2016 - Mar 2017

      For a healthcare related company, specializing in medical testing preauthorization services, was called upon to draw from various career experiences to provide guidance for the inception of an enterprise wide program to create a new platform to support its clients. Elements of this effort included contributing logistical and foundational expertise for the Business and IT teams to prepare for and participate in JAD data modeling sessions. Additional responsibilities included account management support for SPR consultants, individually working on unique projects in an Agile and HIPAA environment, across the client’s product solution catalog.

    • Consultant Project Manager
      • Sep 2015 - Feb 2016

      Once again I was given the opportunity to demonstrate my abilities to become immediately productive in a unique situation, this time as an emergency Consultant Project Manager replacement for a product package management software provider, who was separating from the parent company. Challenges successfully addressed were the individual moves of software between data centers for 50+ clients, consulting on the installation and usage of the help desk package, ServiceNow, and developing a proposal for project and demand management processes for the software engineer team.

  • Computer Aid, Inc.
    • United States
    • Consultant Project Manager
      • Apr 2014 - Oct 2014

      In coordination with the Chicago Department of Innovation and Technology, organized and consulted on a team, which was created to investigate the opportunities to implement shared services across Chicago’s city departments in accordance with Initiative 16 of the Mayor of Chicago’s Technology Plan. Efforts required were the development and execution of an approach for conducting departmental interviews in order to collect information for analysis about Chicago’s IT services. The outcome of this effort was an application inventory, final report and presentation, which detailed findings, recommendations, change management considerations and a transition plan.

  • Centric Consulting
    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Consultant
      • Sep 2013 - Jan 2014

      Working directly for a major insurance company’s business unit, focused on all aspects of the North American portion of a worldwide conversion of 60,000 computers from Windows XP to Windows 7. Efforts encompassed the coordination of application, user and computer inventories, site preparation and user migration scheduling.

  • Allstate
    • United States
    • Real Estate
    • Project Manager
      • Feb 2004 - Jul 2013

      Successfully implemented projects, supporting the Sales, Marketing and Customer Experience business units programs, which impacted marketing, customer communications, new product lines and agent capabilities. Projects were organizationally matrixed, using the SDLC methodology, spanning new application development, application data conversion, and vendor package retirement, utilizing various technologies. These accomplishments represented varying levels of team member size (10-150), budgets ($10K - $5M) and complexity with the following implementation approaches: enterprise wide impact, programs of cascading rollouts of parallel projects with the same objective, and multiple distinct concurrent projects with separate outcomes. Project Management expertise used by the PMO in the following manner:• Leveraged as an experienced source of Project Management expertise, in an environment where project management success is dependent on being able to navigate a complex matrix of business stakeholders and technical organizations and the ability to lead other Project Managers in SDLC projects.• Regularly reviewed and provided feedback to the PMO regarding the creation, roll out and continuous improvements of processes, and facilitated a forum for Business Analysts, who wanted to become Project Managers.• Selected by the PMO management to represent Project Managers in panel discussions for the topics exercising good judgment and stakeholder management in coordination with the CEB PMO Executive Council.

Education

  • Knox College
    Bachelor of Science (B.S.), Mathematics
    -

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