Thomas Hoffman
Partner Manager | Senior Account Manager at Text-Em-All- Claim this Profile
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Bio
Jacob Davis
Thomas is the epitome of professionalism. He possesses an amazing talent for communicating effectively and efficiently with his clients and teammates. This is why we have nicknamed him the "editor". Thomas is passionate about his clients and improving their quality of life. He takes pride in providing each client with dedicated and personalized support. Thomas serves as the primary point of contact for many of our top customers and continues to develop strong relationships with new users. His organizational skills are a huge asset to the team. Thomas is able to multitask between projects while maintaining the integrity of the final product. His passion for helping others is evident to all those around him.
Sabrina White
Thomas is an amazing writer and editor. Throughout the company, Thomas is often the last set of eyes on blogs posts, emails, website copy, etc. to ensure that the content is grammatically correct and the content is solid. His keen eye and detail-oriented personality make him a very important part of our team. I work very closely with Thomas and often go to him for advice, suggestions, and direction. His patience and willingness to help are invaluable. His experience with account management and his ease in developing customer relationships are the key factors in his immense success at Call-Em-All. I am lucky to have a colleague like Thomas to work with everyday!
Jacob Davis
Thomas is the epitome of professionalism. He possesses an amazing talent for communicating effectively and efficiently with his clients and teammates. This is why we have nicknamed him the "editor". Thomas is passionate about his clients and improving their quality of life. He takes pride in providing each client with dedicated and personalized support. Thomas serves as the primary point of contact for many of our top customers and continues to develop strong relationships with new users. His organizational skills are a huge asset to the team. Thomas is able to multitask between projects while maintaining the integrity of the final product. His passion for helping others is evident to all those around him.
Sabrina White
Thomas is an amazing writer and editor. Throughout the company, Thomas is often the last set of eyes on blogs posts, emails, website copy, etc. to ensure that the content is grammatically correct and the content is solid. His keen eye and detail-oriented personality make him a very important part of our team. I work very closely with Thomas and often go to him for advice, suggestions, and direction. His patience and willingness to help are invaluable. His experience with account management and his ease in developing customer relationships are the key factors in his immense success at Call-Em-All. I am lucky to have a colleague like Thomas to work with everyday!
Jacob Davis
Thomas is the epitome of professionalism. He possesses an amazing talent for communicating effectively and efficiently with his clients and teammates. This is why we have nicknamed him the "editor". Thomas is passionate about his clients and improving their quality of life. He takes pride in providing each client with dedicated and personalized support. Thomas serves as the primary point of contact for many of our top customers and continues to develop strong relationships with new users. His organizational skills are a huge asset to the team. Thomas is able to multitask between projects while maintaining the integrity of the final product. His passion for helping others is evident to all those around him.
Sabrina White
Thomas is an amazing writer and editor. Throughout the company, Thomas is often the last set of eyes on blogs posts, emails, website copy, etc. to ensure that the content is grammatically correct and the content is solid. His keen eye and detail-oriented personality make him a very important part of our team. I work very closely with Thomas and often go to him for advice, suggestions, and direction. His patience and willingness to help are invaluable. His experience with account management and his ease in developing customer relationships are the key factors in his immense success at Call-Em-All. I am lucky to have a colleague like Thomas to work with everyday!
Jacob Davis
Thomas is the epitome of professionalism. He possesses an amazing talent for communicating effectively and efficiently with his clients and teammates. This is why we have nicknamed him the "editor". Thomas is passionate about his clients and improving their quality of life. He takes pride in providing each client with dedicated and personalized support. Thomas serves as the primary point of contact for many of our top customers and continues to develop strong relationships with new users. His organizational skills are a huge asset to the team. Thomas is able to multitask between projects while maintaining the integrity of the final product. His passion for helping others is evident to all those around him.
Sabrina White
Thomas is an amazing writer and editor. Throughout the company, Thomas is often the last set of eyes on blogs posts, emails, website copy, etc. to ensure that the content is grammatically correct and the content is solid. His keen eye and detail-oriented personality make him a very important part of our team. I work very closely with Thomas and often go to him for advice, suggestions, and direction. His patience and willingness to help are invaluable. His experience with account management and his ease in developing customer relationships are the key factors in his immense success at Call-Em-All. I am lucky to have a colleague like Thomas to work with everyday!
Experience
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Text-Em-All
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United States
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Telecommunications
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1 - 100 Employee
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Partner Manager | Senior Account Manager
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Oct 2021 - Present
- Manage strategic partner relationships and software integrations.- Create, develop, and maintain long-term, successful relationships with key clients, connect with business executives and stakeholders, and actively seek new sales opportunities.- Guide the entire customer journey from the sales and onboarding process to adding clients to account portfolio.- Ensure a positive customer experience while also identifying and growing new business opportunities.- Leverage and interpret client data to recognize trends and opportunities to build client campaigns, measure success, and proactively impact the client's business.- Collaborate with Marketing team to streamline onboarding for all new clients and target opportunistic key accounts for growth.- Work with cross-functional teams including Product Development and Customer Experience teams to positively impact the entire customer journey by clearly communicating product feedback and enhancements directly from key clients. Show less
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Senior Account Manager
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Feb 2016 - Present
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Support & Development Manager
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Dec 2013 - Feb 2016
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Account Manager
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May 2011 - Dec 2013
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Concentra
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Marketing Intern
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May 2010 - Aug 2010
• Created and designed marketing collateral including national client communication plans, health and wellness program resources, and recruitment materials • Consolidated market data analysis and researched strategy and execution for new urgent care locations across the U.S. • Crafted and distributed press releases and constructed local media and press lists • Continually communicated with health care, lithographer, and national clients • Created and designed marketing collateral including national client communication plans, health and wellness program resources, and recruitment materials • Consolidated market data analysis and researched strategy and execution for new urgent care locations across the U.S. • Crafted and distributed press releases and constructed local media and press lists • Continually communicated with health care, lithographer, and national clients
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Sky Ranch
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United States
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Religious Institutions
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100 - 200 Employee
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Senior Counselor
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May 2008 - Aug 2009
• Supervised and ensured safety of students aged 14-16 years for 11 one-week sessions • Facilitated and led leadership and recreational activities • Supervised and ensured safety of students aged 14-16 years for 11 one-week sessions • Facilitated and led leadership and recreational activities
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Education
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Texas A&M University
B.A. (Cum Laude), Communication, Business Administration
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