Thomas Feiner
Owner & CEO at FHC-Global LLC- Claim this Profile
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English Full professional proficiency
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German Native or bilingual proficiency
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French Limited working proficiency
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Bio
Sofie J. Ziethen
I had the pleasure of working with Thomas during the pre-opening of the Park Hyatt Abu Dhabi Hotel and Villas. Thomas always demonstrated his team player skills, motivated his team as well as aspired colleagues cross- departmental. Due to his extensive experience as well as his intrinsic motivation and drive for excellence, Thomas was soon known as an incredible guest relations and front office assistant manager. Guests from all over the World loved him and his strive to exceed expectations at all times. It was a pleasure working with Thomas, and therefore I wish him, and his future colleagues a blast, a feast and happiness along their way. Sofie
Klaus Tenter
I had the chance to work with Thomas at the pre-opening of the Hazelton Hotel. During his tenure with the hotel, Thomas has exhibited excellent ambition and guest service skills. His thurst of knowledge, attention to detail and willingness to jump into any situation at a moment notice made him not only an asset to the Front of House team, but to the hotel-at-large. It is my opinion that Thomas would be a welcome addition to any team, no matter where he decides to gain employment. I do not hesitate to give my full support to Thomas and recommend him highly for any future endeavors he may pursue.
Sebastian Moritz
Thomas joined our team in the pre-opening phase and became very quickly a pillar for the Front Desk Team. His attention to detail, application of service skills paired with sense of humour enabled him to engage with guests and colleagues on a high professional level. His positive attitude and team-spirit were are great asset to the hotel.
Sofie J. Ziethen
I had the pleasure of working with Thomas during the pre-opening of the Park Hyatt Abu Dhabi Hotel and Villas. Thomas always demonstrated his team player skills, motivated his team as well as aspired colleagues cross- departmental. Due to his extensive experience as well as his intrinsic motivation and drive for excellence, Thomas was soon known as an incredible guest relations and front office assistant manager. Guests from all over the World loved him and his strive to exceed expectations at all times. It was a pleasure working with Thomas, and therefore I wish him, and his future colleagues a blast, a feast and happiness along their way. Sofie
Klaus Tenter
I had the chance to work with Thomas at the pre-opening of the Hazelton Hotel. During his tenure with the hotel, Thomas has exhibited excellent ambition and guest service skills. His thurst of knowledge, attention to detail and willingness to jump into any situation at a moment notice made him not only an asset to the Front of House team, but to the hotel-at-large. It is my opinion that Thomas would be a welcome addition to any team, no matter where he decides to gain employment. I do not hesitate to give my full support to Thomas and recommend him highly for any future endeavors he may pursue.
Sebastian Moritz
Thomas joined our team in the pre-opening phase and became very quickly a pillar for the Front Desk Team. His attention to detail, application of service skills paired with sense of humour enabled him to engage with guests and colleagues on a high professional level. His positive attitude and team-spirit were are great asset to the hotel.
Sofie J. Ziethen
I had the pleasure of working with Thomas during the pre-opening of the Park Hyatt Abu Dhabi Hotel and Villas. Thomas always demonstrated his team player skills, motivated his team as well as aspired colleagues cross- departmental. Due to his extensive experience as well as his intrinsic motivation and drive for excellence, Thomas was soon known as an incredible guest relations and front office assistant manager. Guests from all over the World loved him and his strive to exceed expectations at all times. It was a pleasure working with Thomas, and therefore I wish him, and his future colleagues a blast, a feast and happiness along their way. Sofie
Klaus Tenter
I had the chance to work with Thomas at the pre-opening of the Hazelton Hotel. During his tenure with the hotel, Thomas has exhibited excellent ambition and guest service skills. His thurst of knowledge, attention to detail and willingness to jump into any situation at a moment notice made him not only an asset to the Front of House team, but to the hotel-at-large. It is my opinion that Thomas would be a welcome addition to any team, no matter where he decides to gain employment. I do not hesitate to give my full support to Thomas and recommend him highly for any future endeavors he may pursue.
Sebastian Moritz
Thomas joined our team in the pre-opening phase and became very quickly a pillar for the Front Desk Team. His attention to detail, application of service skills paired with sense of humour enabled him to engage with guests and colleagues on a high professional level. His positive attitude and team-spirit were are great asset to the hotel.
Sofie J. Ziethen
I had the pleasure of working with Thomas during the pre-opening of the Park Hyatt Abu Dhabi Hotel and Villas. Thomas always demonstrated his team player skills, motivated his team as well as aspired colleagues cross- departmental. Due to his extensive experience as well as his intrinsic motivation and drive for excellence, Thomas was soon known as an incredible guest relations and front office assistant manager. Guests from all over the World loved him and his strive to exceed expectations at all times. It was a pleasure working with Thomas, and therefore I wish him, and his future colleagues a blast, a feast and happiness along their way. Sofie
Klaus Tenter
I had the chance to work with Thomas at the pre-opening of the Hazelton Hotel. During his tenure with the hotel, Thomas has exhibited excellent ambition and guest service skills. His thurst of knowledge, attention to detail and willingness to jump into any situation at a moment notice made him not only an asset to the Front of House team, but to the hotel-at-large. It is my opinion that Thomas would be a welcome addition to any team, no matter where he decides to gain employment. I do not hesitate to give my full support to Thomas and recommend him highly for any future endeavors he may pursue.
Sebastian Moritz
Thomas joined our team in the pre-opening phase and became very quickly a pillar for the Front Desk Team. His attention to detail, application of service skills paired with sense of humour enabled him to engage with guests and colleagues on a high professional level. His positive attitude and team-spirit were are great asset to the hotel.
Experience
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Owner & CEO
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Nov 2017 - Present
FHC-GLOBAL an International Consulting Firm with strong focus on Hospitality, Wellness, Sustainability and Modular Developments. We provide you with a turn key project management solution which includes the design, sourcing, shipping and installation of your project. Our Services Include: - Hotel, SPA & Wellness Consulting - Project Management Consulting - Prefabricated Modular Building Consulting - Commercial Broker - Sustainability Consulting FHC-GLOBAL an International Consulting Firm with strong focus on Hospitality, Wellness, Sustainability and Modular Developments. We provide you with a turn key project management solution which includes the design, sourcing, shipping and installation of your project. Our Services Include: - Hotel, SPA & Wellness Consulting - Project Management Consulting - Prefabricated Modular Building Consulting - Commercial Broker - Sustainability Consulting
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modDsys - Modular Designed Systems
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United Arab Emirates
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Construction
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1 - 100 Employee
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Executive Director
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Aug 2020 - Present
ModDsys was established by Esadore International Investments after many years of experience in design and build projects throughout UAE and Beyond. Esadore International Investments has leveraged its extensive experience in modular building in various 5 star projects allowing for a perfect integration into the modular volumetric construction. As an extension to existing divisions, modDsys has grown through its various projects and client to provide a full range service in both Modular construction as well Container Conversions. Working out of our 300,000 Sqf facility modDsys provides a full range of services all in house with seamless integration in the process line of production. These services are key to its successful growth. modDsys business model is simple, create a centralized project management base while partnering with various support teams in key areas of the the development of the our products. This strategy allows us to provided a central facility where all mods/containers are manufactured and fitted out ready to be shipped and placed into position by our partners around the world. Show less
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Earth Hotels
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Hospitality
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Group Director Operations & Development
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Jun 2019 - Aug 2020
Earth Hotels is an exciting fresh take on sustainable lifestyle hospitality. Our upcoming Earth Hotels and Earth Co-Living Properties, will not only be situated in some of the world’s most iconic cities but also some of the most remote areas on this plant. Our hotels will cater to #ESCAPIST #COSMOPOLITAN and #EXPLORER alike and will give you a new perspective of sustainable hospitality with a twist. Earth Hotels is an exciting fresh take on sustainable lifestyle hospitality. Our upcoming Earth Hotels and Earth Co-Living Properties, will not only be situated in some of the world’s most iconic cities but also some of the most remote areas on this plant. Our hotels will cater to #ESCAPIST #COSMOPOLITAN and #EXPLORER alike and will give you a new perspective of sustainable hospitality with a twist.
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Managing Director
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Sep 2015 - Mar 2020
Successful launch and operation of a diverse hotel facility management company with strong focus on restoration and maintenance services. Creation of all Policies, Standard Operating Procedures, Manuals & Training (Service, Communication, Risk Management, Safety) Creation and Execution of Budgets & KPI’s while maximizing Revenue, Liquidity & Earnings and dampening costs. Creation of the Brand Identity and Culture and positioning the company as market leader in specialized applications Successful launch and operation of a diverse hotel facility management company with strong focus on restoration and maintenance services. Creation of all Policies, Standard Operating Procedures, Manuals & Training (Service, Communication, Risk Management, Safety) Creation and Execution of Budgets & KPI’s while maximizing Revenue, Liquidity & Earnings and dampening costs. Creation of the Brand Identity and Culture and positioning the company as market leader in specialized applications
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Rosewood Abu Dhabi
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United Arab Emirates
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Hospitality
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200 - 300 Employee
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Resident Manager
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Jan 2013 - Sep 2015
overlooking the seamless opening and operation of 189 hotel rooms and 137 ultra luxury residences including Front Office, Bellman, Doorman, Concierge, Valet, Limousine Services, Residence Reception, Residence Operation. Successfully developed and implemented all operational processes prior and past the opening. Achieved 93% guest satisfaction (Market Matrix) within the first year which positioned the hotel amongst the top 3 of the collection Newly developed all policies and procedures for Rosewood Residences, which include Fully Serviced Hotel Residences, Managing Unfurnished Residences on behalf of the landlord (Mubadala) as well as privately owned penthouses. Show less
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Park Hyatt Abu Dhabi Hotel & Villas
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United Arab Emirates
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Hospitality
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100 - 200 Employee
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Rooms Management
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Jul 2011 - Dec 2012
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Park Hyatt Hamburg
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Germany
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Hospitality
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1 - 100 Employee
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Rooms Management
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Feb 2010 - Jul 2011
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The Hazelton Hotel
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Canada
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Hospitality
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1 - 100 Employee
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Rooms Management
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Jul 2007 - Jan 2008
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InterContinental Toronto Centre
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Canada
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Hospitality
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1 - 100 Employee
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Rooms Management
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Feb 2007 - Jun 2007
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InterContinental Berchtesgaden Resort
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Germany
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Hospitality
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Rooms Division
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Feb 2005 - Feb 2007
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SORAT Insel Hotel Regensburg
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Germany
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Hospitality
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1 - 100 Employee
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Rooms Division
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Sep 2002 - Jan 2005
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Education
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Hotelfachschule Pegnitz
state certified master of hotel management, Hotel Management