Experience

Upland Capital Group

• United States
• Insurance
• 1 - 100 Employee

• Senior Business Intelligence and Analytics Engineer

  • Jun 2023 - Present



EMPLOYERS

• United States
• Insurance
• 700 & Above Employee

• Senior Business Analytics Catalyst

  • Nov 2019 - Jun 2023

• Business Analytics Catalyst

  • Nov 2019 - Apr 2022



Reno Orthopedic Center

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Business Analyst

  • Mar 2019 - Nov 2019



Renown Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Business Systems Analyst

  • Jan 2018 - Feb 2019

  Work with Hometown Health insurance to manage projects of varying size by gathering requirements and figuring out the ROI on a given project. The projects range from a simple enhancement to a complete replacement of the core claims adjudication system. Document current business process and perform a gap analysis the possible solution. Conduct vendor assessments as part of the requirements gathering process as well as gather requirements from the business to insure that the given vendor will meet the business’s needs. Gather requirements and break down the requirements into User Stories so the development teams are able to work on the enhancements requested. Work with multiple different development teams to insure that they have everything needed to complete the request and remove any impediments. Provide solutions to the business as well as architect solutions that the business needs. Show less



Renown Health - Hometown Health

• Reno, Nevada Area

• Business Analyst 3

  • Aug 2016 - Jan 2018

  Translate report requirements into user stories to the ETL team and what a particular department is needing in a report. Then create the report and test the report with that department to make sure their needs have been met. Created complex queries used for breakdown of information to help other departments on how data interact with the warehouse and how to ensure data integrity. Updating old code to more standard practices as well as updating the jobs associated with that code. Create user stories for the Health Services team for the CMS Audit based on the Authorizations submitted. Define requirements for reports as well as write SQL code and create the report. Show less



Chili's

• United States
• Restaurants
• 700 & Above Employee

• Room Service Waiter

  • Oct 2014 - Sep 2016



Reno Orthopaedic Clinic

• Business Intelligence Analyst

  • Apr 2012 - Aug 2016

  Create and provide custom reports for the business and clinical staff, using both Crystal Reports and SQL. Also provide work flow changes as well as the creation and implementation of Electronic Medical Records for the clinic. Managed the PQRS and Meaningful Use Stage 2 project which enabled Reno Orthopaedic the ability to meet these government initiatives. Use data analytics to drive decision making and process improvement.Also implemented best practices for the clinic using healthcare analytics. Comprehensive understanding of Electronic Medical Records (EMR) and Meaningful Use. Understanding of CPT Codes, RVUs, ICD9, and how they interact as well as creating reports based on these codes.Working knowledge of Electronic medical software. High level knowledge of Centricity both the front and the back end.Used Tableau to create dashboards using health care data to give providers insight into how the overall clinic is performing and provided detailed reports to provide additional insight. Show less

• Business Systems Project Manager

  • Apr 2012 - Aug 2016

  Create and customize EMR based on a doctors needs and requirements. In charge of implementing icd-10, Patient Quality Reporting System (PQRS), and Meaningful Use Stage 2. Project lead on Surgery Center transition from one EMR system to Centricity.Created electronic forms and business processes for the surgery center that were HIPPA compliant. Created reports based upon the users needs as well. Trained the users on proper use of Centricity.Create and provide custom reports for the business and clinical staff, using both crystal and SQL. Also provide work flow changes as well as the creation and implementation of Electronic Medical Records for the clinic. Strategic Consulting, including business plan & strategy development. Comprehensive understanding of Electronic Medical Records (EMR) and Meaningful Use. Understanding of CPT Codes, RVUs, ICD9, and how they interact as well as creating reports based on these codes.Working knowledge of Electronic medical software. High level knowledge of Centricity both the front and the back end. Show less



Torchmate

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Technical Support Specialist

  • Dec 2011 - Apr 2012

  Take calls regarding the proper use and setup of the plasma cutters as well as the software behind it which was, torchmate software and autocad. Take calls regarding the proper use and setup of the plasma cutters as well as the software behind it which was, torchmate software and autocad.



Vail Resorts

• United States
• Hospitality
• 700 & Above Employee

• PC Tech

  • May 2010 - Dec 2011

  Troubleshoot business applications in an enterprise wide environment. Installation, implementation, deployment, training, support and data recovery. Monitoring and tracking customer point of sale activity from various ski lodge locations. Maintains the intranet for the resort and creating new intranets for other resorts using HTML and CSS programming languages. Troubleshoot business applications in an enterprise wide environment. Installation, implementation, deployment, training, support and data recovery. Monitoring and tracking customer point of sale activity from various ski lodge locations. Maintains the intranet for the resort and creating new intranets for other resorts using HTML and CSS programming languages.



University of Nevada, Reno

• United States
• Higher Education
• 700 & Above Employee

• Teaching Assistant

  • Feb 2008 - May 2010

  Provided desktop support to students and faculty. Assist with training and troubleshooting with MS Office Suite. Developed curriculum, reviewed class assignments and projects for grading and evaluation. Provided desktop support to students and faculty. Assist with training and troubleshooting with MS Office Suite. Developed curriculum, reviewed class assignments and projects for grading and evaluation.