Experience

Monex Deposit Company

• United States
• Financial Services
• 1 - 100 Employee

• Information Technology Operations Manager

  • Jul 2022 - Present



Angels Hospice

• IT Network Engineer

  • May 2022 - Present

  Comprehensive understanding of network services and networks such as TCP/IP, OSPF and EIGRP In-depth understanding and practical knowledge of networking sytems such as LAN, firewalls, routers and printers. Ability to analyze and evaluate networks, identify issues and provide solutions to ensure networks are operating efficiently. Comprehensive understanding of network services and networks such as TCP/IP, OSPF and EIGRP In-depth understanding and practical knowledge of networking sytems such as LAN, firewalls, routers and printers. Ability to analyze and evaluate networks, identify issues and provide solutions to ensure networks are operating efficiently.



Xerox

• United States
• Business Consulting and Services
• 700 & Above Employee

• Technical Support Specialist | Print Management at Molina Healthcare

  • May 2007 - May 2022

  Sub-Contract Service Technician for Molina Healthcare 2017 • Manage Windows Server 2016 Standard (64-Bit) Print Servers and migration • Configuring and testing • Install and configure new devices on the network • Manage all break fix/ printer networking and authentication issues • Responsible for all Molina Regions; Remote sites and States • Document Services/ Print Management • Manage print queues and print spooler • Testing and upgrading Software as need it • Xerox Service Manager (XSM), Xerox Report Manager (XRM) • Daily updates for new machines/ Move, Add, Change, Dispose (MACD) • Ensuring all supplies level are met to eliminate downtime • Xerox/Molina HC Online Portal to create service calls and order supplies • Service call escalations Leadership & Administrative • Negotiate strategies and solutions for implementing new products. • Decision making that would best fit the Clients need and recommendation. • Assigned to lead in the renewal contract implantation for new Xerox Device. • Presented Manage Print and strategies to cut cost • Ability to lead and make great decisions. Show less