Experience

Eastern Data, Inc.

• United States
• Information Technology & Services
• 1 - 100 Employee

• Help Desk Analyst

  • Aug 2022 - Present

  Migrating clients from local active directory to Microsoft Azure Active Directory Cloud Services and troubleshooting any issues along the way. Migrating clients from local active directory to Microsoft Azure Active Directory Cloud Services and troubleshooting any issues along the way.



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• Information Technology Specialist

  • Nov 2012 - Nov 2016

  I enlisted as an IT in the US Navy and reached the rank of Petty Officer Third Class. In this role I worked at a help desk dealing with customer service related issues, basic hardware trouble shooting, managed E-mail message traffic over Microsoft Outlook for private mail servers and managed inventory assets for the command. I also used Active Directory to manage user accounts and group access and submitted trouble tickets in the event that a problem needed to be escalated to a higher authority. I enlisted as an IT in the US Navy and reached the rank of Petty Officer Third Class. In this role I worked at a help desk dealing with customer service related issues, basic hardware trouble shooting, managed E-mail message traffic over Microsoft Outlook for private mail servers and managed inventory assets for the command. I also used Active Directory to manage user accounts and group access and submitted trouble tickets in the event that a problem needed to be escalated to a higher authority.