Thomas Walters
Director of Technical Operations at Kramden Institute- Claim this Profile
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English Native or bilingual proficiency
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Bio
Credentials
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Operating Systems and You: Becoming a Power User
CourseraFeb, 2021- Oct, 2024 -
The Bits and Bytes of Computer Networking
CourseraJan, 2021- Oct, 2024 -
Technical Support Fundamentals
CourseraDec, 2020- Oct, 2024
Experience
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Kramden Institute
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United States
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Non-profit Organizations
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1 - 100 Employee
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Director of Technical Operations
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Dec 2022 - Present
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Production Manager
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Sep 2017 - Dec 2022
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ABC11 Eyewitness News - WTVD
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United States
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Broadcast Media Production and Distribution
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1 - 100 Employee
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Broadcast Systems Specialist
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Sep 2015 - Sep 2017
Responsible for maintaining broadcast systems and providing IT helpdesk support for employees. Participate in proactive monitoring of systems and support including requirements gathering, planning, system specification, hardware provisioning, OS and application software installation and configuration, and operational support including troubleshooting and root cause analysis through resolution of software, desktop hardware, server and networking issues Responsible for maintaining broadcast systems and providing IT helpdesk support for employees. Participate in proactive monitoring of systems and support including requirements gathering, planning, system specification, hardware provisioning, OS and application software installation and configuration, and operational support including troubleshooting and root cause analysis through resolution of software, desktop hardware, server and networking issues
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Education
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2009 - 2013
University of North Carolina at Greensboro
Bachelor of Arts (B.A.), Media Studies -
2005 - 2009
Riverside Highschool
Highschool Degree, Engineering
Community
