Marketing & Communcations Manager

• Mar 2020 - Present

- Overseeing and managing the E-Commerce store, spearheading strategies to secure online transactions.- Organising and developing website marketing plans to drive sales and increase brand awareness.- Pivotal in decision making for the websites, social media accounts and online advertising. - Responsible for determining format and features of the E-Commerce store in order to maximise productivity and ease of navigating for customers.- Constantly striving for potential new avenues for development to meet the needs and demands of the organisation.- Developing and maintaining 4 different websites to meet the needs of the customer base which has seen a 70% rise in user activity, implementing new pages including blogs, food & drinks menus, galleries and various plug-ins. - Creating distinctive social media posts for 12 different accounts for Instagram, Twitter & Facebook to a total of 170,000 followers, all abiding by strict brand guidelines.- Monthly reviews using Google Analytics & social media insights reporting back to management on identifying strengths and weaknesses of previous months marketing strategies.- Writing engaging content for CRM marketing subscribers.

Marketing Manager

• Oct 2018 - Mar 2020

- Creating and developing effective marketing material that aligns with the brand image, through using Adobe software, including Photoshop, InDesign, Illustrator, and Dimension.- In control of social media accounts (Instagram, Twitter, Facebook & YouTube), championing the brand and products with constant activity, which is engaging and driven to achieve sales.- Working closely with all parts of the company to ensure the commercial goals of the brand are met.- Preparing and delivering online and print campaigns in advance in tandem with sales activities and the events planner.- Activity updating the company website, via WordPress, adding a webshop, with a proven increase of engagement and traffic once the update was completed.

Senior Sales Advisor

• Apr 2013 - Mar 2019

- Achieving and surpassing sales targets in a high-end retail environment- Sustaining exceptional one-to-one customer service through excellent product knowledge.- Acting store supervisor, with experience of leading staff training, and motivating sales staff to ensure sales and ambassador standards are met and regularly exceeded.- Gained important employment experience whilst studying at university - Achieving and surpassing sales targets in a high-end retail environment- Sustaining exceptional one-to-one customer service through excellent product knowledge.- Acting store supervisor, with experience of leading staff training, and motivating sales staff to ensure sales and ambassador standards are met and regularly exceeded.- Gained important employment experience whilst studying at university

Football Coach

• Jun 2015 - Jan 2016

Summer Sports Coach

• Jun 2012 - Aug 2012