Thomas Truong

Account Executive at Gradient MSP
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Contact Information
us****@****om
(386) 825-5501
Location
CA

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5.0

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/ Based on 2 ratings
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LinkedIn User

Thomas is one of the most dedicated professionals I’ve worked with. Thomas is willing to go the extra mile to help you when needed. He always cares about his clients, not just selling products to them. He is always very committed, solution-oriented and focused on delivering to the client. His exceptional skills make him the top performer in Sales. I’m sure Thomas will be a great asset to any team he joins.

Ian Woo

I've had the pleasure of working alongside Thomas who managed my company account of roughly 500 employees at Adastra Corporation. Thomas' agile workstyle and willingness to go over and above precedes him in performing within such a fast pace environment and rapidly changing industry. Being a great team player, apace with his technical skillset and hardworking attitude allow him to overachieve and exceed expectations from a customer service standpoint.

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Experience

    • Canada
    • Software Development
    • 1 - 100 Employee
    • Account Executive
      • Dec 2022 - Present

      Gradient MSP Solves problems that keeps MSPs from reaching their full potential via our Synthesize platform. • Review client usage and instantly synch services to your PSA – no more month-end surprises! • Identify opportunities to grow your business – identify under-performing service offerings and zero in on opportunities to increase revenue and profit • Minimize the time & resources dedicated to reconciliation – save 10+ hours every month Gradient MSP Solves problems that keeps MSPs from reaching their full potential via our Synthesize platform. • Review client usage and instantly synch services to your PSA – no more month-end surprises! • Identify opportunities to grow your business – identify under-performing service offerings and zero in on opportunities to increase revenue and profit • Minimize the time & resources dedicated to reconciliation – save 10+ hours every month

    • Canada
    • IT Services and IT Consulting
    • 500 - 600 Employee
    • Executive Account Manager
      • Aug 2020 - Dec 2022

      - Managed a book of 150 small business customers in BC region while actively recommending IT solutions to meet their business objectives / solve IT challenges- Day-to-day included managing the full sales cycle (generating leads, qualifying leads, booking appointments, closing deals and increasing lifetime value)- Achieve annual growth of net-new business revenue in excess of $1.2mil; through understanding critical business needs, providing timely deliverables and attaining reasonable goals- Consistently exceeded monthly revenue & profit targets (>100% annual quota attainment) by over exceed SLA times- Engage with vendors to design and customize IT solutions based on their business needs and goals- 7M+ Annual Revenue generated

    • Senior Account Manager
      • Feb 2020 - Aug 2020

    • Account Manager
      • Jul 2019 - Feb 2020

      Part of the 1% CDW North America cohort to be promoted early

    • Account Representative
      • May 2018 - Jul 2019

      - Manage customers' needs by providing appropriate solutions that adds value and goes beyond expectations- Work with vendors to design IT solutions on a case by case scenario - Continuously exceeding monthly sale/profit targets

    • Canada
    • Health, Wellness & Fitness
    • Volunteer
      • Oct 2014 - Nov 2014

      - Organize youth volunteers to meet goals of fundraising and philanthropy - Coordinate various fundraising events with volunteers such as Halloween haunted house, food drive, and toy drive - Assist youths in building their leadership, self-awareness, and team building skills - Communicate and advertise youth events through various social media portals - Organize youth volunteers to meet goals of fundraising and philanthropy - Coordinate various fundraising events with volunteers such as Halloween haunted house, food drive, and toy drive - Assist youths in building their leadership, self-awareness, and team building skills - Communicate and advertise youth events through various social media portals

Education

  • Seneca College
    Bachelor of Business Administration - BBA, Business Administration and Management, General
    2012 - 2016

Community

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