Experience

Hot Shot Final Mile
• United States
• Truck Transportation
• 1 - 100 Employee
• Warehouse Operations Manager

  • Jun 2021 - Present


United States Marine Corps

• United States
• Armed Forces
• 700 & Above Employee

• ASSISTANT RETAIL MANAGER/ SHIPPING RECEIVING CLERK/ ACCOUNTS PAYABLE

  • Mar 2011 - Oct 2022

  A strong knowledge of golf course operations in regards to retail and customer service. Examples include, but are not limited to retail philosophy and pricing strategies, effective product presentation and efficient customer traffic flow. The ability to process and receive orders for the large amount of retail merchandise moving through the store in accordance with appropriate government guidelines.The ability to establish stock levels for items on an individual basis and determine appropriate ordering frequency to ensure stock levels do not drop below necessary quantities.Facilitate a 100% physical inventory of all retail merchandise in accordance with MCCS policy.The ability to operate and program the EPOS system to include daily processing functions as well as special circumstance programs required for sales promotions and foreign currency calculations.Unit Golf Tournament Organization: Thomas Tate is self sufficient in the performance and organizing of unit golf tournaments. This involves meeting with a diverse group of golf customers and providing the necessary information needed to get an event planned, started and completed with success. Player Assistant: The Player Assistant is a vital integral part of golf’s daily operation. The position requires excellent business savvy and the ability to multi task and consists of communicating and organizing a diverse group of golfers onto the golf course. Thomas performs these tasks with ease, confidence and with superior customer service. Constant training and implementation of new policies. Maintain blanket purchase agreement receiving reports and government purchase card reconciliation reports for a 5 year period. Assists in the drafting of business plans, executive summaries, and new section polices that have a completion date and an implementation deadline. Negotiates with new vendors on pricing, shipping fees, military discounts, and any retail programs available at the time of negotiation.

• MARINE CORPS COMMUNITY SERVICES

  • Feb 2009 - Mar 2011

  Group/ Team leader of a group of 5 starter/ marshalsWelcomes customers with a smile and show them where to proceed to next in order to get ensure their experience at Taiyo will make them want to return.Marshal the Golf Course to ensure that all groups are maintaining a proper pace of playManaged club storage when neededInspected, reported, and recorded any damages to golf carts.Managed tournament processes for various marine corps battalions Ensure that my coworkers get their lunch breaks as required.Check in customers at the starterBrief all golfers to the rules for the day, any special restrictions we may have, and address any questions that might be concerning the customer.Received training on how to receive and process orders in the Taiyo pro shop/ and managing inventory• Create new policies and procedures in order to improve efficiency, performance, and morale of coworkersProficient using Microsoft office to set up different charts for specific tournaments, manage company e mail, and make signage for desired purposesPerforms clerical and technical support for management and coworkers in order of established guidelines and practicesManages sections of retail for inventory control on a monthly and end of year basisManages property utilization throughout the store in accordance to customer flow and GDA pricing.Evaluation of stock levels of individual and bulk itemsTrained in the processes of keeping the stock records and reordering the low stock itemsAssists customers with location, selection, and purchase of merchandise with an emphasis on customer service and satisfactionManages display and appearance of merchandise in a retail pro shopAdvises supervisors of any damages, out of stock and slow moving merchandise1 ½ years experience of governing supply systems, retail programs, policies and proceduresExclusive knowledge of work methods, manuals, and guidelines specifically tailored to the Taiyo Golf Club