aviation instructor

• Aug 2018 - Present

Substitute Teacher

• May 2018 - Aug 2018

airport operations coordinator

• Apr 2017 - May 2018

Airport firefighting, Airfield inspections, airfield and land side operations, snow removal Airport firefighting, Airfield inspections, airfield and land side operations, snow removal

Line service trainer

• Oct 2014 - Sep 2016

Line Service Trainer/ Safety and Security Coordinator  Actively trained Line Service personnel with towing, marshalling, and fueling aircraft  Conducted all initial and recurrent training sessions to ensure that all personnel are current on training requirements  Maintained training records including, but not limited to GA, Airline, NATA & CBT for all local personnel and notates discrepancies and deficiencies  Performed regular audits of personnel and training logs and records to ensure that OSHA, EPA, CBP, TSA, FAA requirements are achieved.  Served as Head of Safety Committee and schedules regular meetings discussing safety regulations, training, and improvement methods  Maintained fuel and quality control records ensuring fuel standards and regulatory requirements Show less

Line Service Technician

• Oct 2014 - Apr 2015

The Line Service Technician is a customer service position that is responsible for supporting all ground operations for inbound and outbound aircraft, flight crews and passengers. In addition, Line Service is a support position to other departments: Charter, Aircraft Maintenance and Facilities. The Line Service Technician is a customer service position that is responsible for supporting all ground operations for inbound and outbound aircraft, flight crews and passengers. In addition, Line Service is a support position to other departments: Charter, Aircraft Maintenance and Facilities.

Airport operations Officer

• Oct 2013 - Sep 2014

Airport firefighting, Airfield inspections, airfield and land side operations, snow removal Airport firefighting, Airfield inspections, airfield and land side operations, snow removal

Line Service Tech

• Jul 2013 - Oct 2013

Fuel airplanes, towing aircraft, marshaling aircraft, customer service, aircraft lavatory service, Fuel airplanes, towing aircraft, marshaling aircraft, customer service, aircraft lavatory service,

Customer Service Agent

• Jun 2012 - Sep 2013

An airline customer service agent is an individual who assists travelers with everything from purchasing tickets and getting answers about flights to selecting seating arrangements and managing special needs. A person in this position has the job of making sure an airline customer’s needs are met efficiently. He is also charged with making travel with the airline and boarding the plane as pleasant as possible, so the customer will want to patronize the airline again. An airline customer service agent is an individual who assists travelers with everything from purchasing tickets and getting answers about flights to selecting seating arrangements and managing special needs. A person in this position has the job of making sure an airline customer’s needs are met efficiently. He is also charged with making travel with the airline and boarding the plane as pleasant as possible, so the customer will want to patronize the airline again.

Customer Service Supervisor

• Aug 2011 - Apr 2013

Works together with other Team Members to assure that all objectives and goals of the department and store, as communicated by the Store Leadership/Coordinator, are met or exceeded. Provides excellent guest service while serving and selling the highest quality foods. Abides by the strictest standards of physical and food safety, freshness and sanitation, responsible of team of 3-5 people daily. Works together with other Team Members to assure that all objectives and goals of the department and store, as communicated by the Store Leadership/Coordinator, are met or exceeded. Provides excellent guest service while serving and selling the highest quality foods. Abides by the strictest standards of physical and food safety, freshness and sanitation, responsible of team of 3-5 people daily.

Head Cashier

• Aug 2009 - Aug 2011

Responsible for overseeing operations, expediting price checks, approving point of sale transactions and markdowns. I am the first level of escalation for customer issues. Ensure that policies and procedures are followed, by following all safety policies and standards. Correcting hazards and unsafe conditions or reporting conditions to management, responsible of team of 3-5 people daily. Responsible for overseeing operations, expediting price checks, approving point of sale transactions and markdowns. I am the first level of escalation for customer issues. Ensure that policies and procedures are followed, by following all safety policies and standards. Correcting hazards and unsafe conditions or reporting conditions to management, responsible of team of 3-5 people daily.