Thomas Robinson

Housing Officer at Choice Housing Ireland Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Languages
  • Sign Languages Elementary proficiency

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Bio

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Experience

    • United Kingdom
    • Non-profit Organizations
    • 1 - 100 Employee
    • Housing Officer
      • Sep 2016 - Present

      Currently working as a Housing Officer for Choice Housing Association. The job entails working with a substantial amount of various different people, clients and external bodies. It involves dealing with all tenant queries and issues while trying to achieve a satisfactory outcome and provide a great customer focused service. A housing officer job involves everything and anything related to Housing, were it being having bins cleared, assessing someone to be transferred to another property, to serious Anti Social Behaviour. Anti-social behaviour is unfortunately one of the main jobs involved with being a Housing Officer and I liaise closely with other external bodies such as the Police, inter-agency groups and staff to help reduce this ongoing problem. My Housing patch is currently approximately 550 including 3 sheltered schemes for elderly tenants. The job also involves line management, having management over three scheme co-ordinators, floating caretakers and domestic caretakers.

    • United Kingdom
    • Architecture and Planning
    • 500 - 600 Employee
    • Student Manager
      • Oct 2014 - Oct 2015

      Started at Level 1 - Clerical Officer for the first 4 months before being promoted to a Level 3 Neighbourhood Officer/Warden managing and inspecting seven medium to large patches within the Newtownabbey area. I have learned many invaluable experiences throughout my placement and I have improved a vast amount of communication and interpersonal skills while also learning how to deal with various kinds of people.

    • Student Manager
      • Oct 2014 - Sep 2015

Education

  • Ulster University
    Housing Management, Housing and Human Environments
    2012 - 2016
  • Newtownabbey Regional College
    Level 5 ICT, Computer Systems Networking and Telecommunications
    2011 - 2012
  • Belfast Royal Academy
    3 AS & A levels, Geography
    2009 - 2011
  • Ballyclare Grammar School
    9 GCSE'S, GCSE
    2004 - 2009

Community

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