Experience

Adamo Gaming

• United Kingdom
• Entertainment Providers
• 1 - 100 Employee

• Video & Audio Editor

  • Apr 2021 - Present

  A general video editor and audio equaliser for all content creations that are set up by other employees within the business, to provide after effects and transitions within a set storyboard coordinated by myself. These videos were mainly optimised for the social media platforms of TikTok, YouTube and Facebook. Working closely with management, we are always ensuring that content is uploaded and created on a daily basis for both informative and entertainment purposes. Primary software choices: DaVinci Resolve Studio 17 MAGIX Vegas Pro 18 Adobe After Effects Audacity



Argos

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Service Advisor

  • Oct 2020 - Jan 2021

  Fast track service for click & collect, primarily throughout the lockdown restrictions. Warehouse assistant, such as moving and updating stock. Delivery, from the driver when the products are moved into store. Maintenance - such as cleaning the shelves for stock and ensuring the customer stock checkers were clean from contamination. Telephone duties, customers calling into the store to ask about products and warranty services. Insurance, being very clear when selling the care services and bank cards. Front line support, such as workflow and shop floor assistance, especially with the flow of the queue.



LGC

• United Kingdom
• Biotechnology Research
• 700 & Above Employee

• Service Desk Technician

  • Jun 2019 - Jul 2019

  Communicating with internal employees via telephone to deal with their technical issues regarding their computer systems as first line support. Resolving customer tickets that was submitted to a central portal, and raising them on escalation. Learning various software applications including Cisco Jabbar, Outlook Admin Exchange and Cherwell Management Centre, as an assistance to the tasks. This was an unpiad work experience role that were for the duration of two weeks, from 24/06/2019 until 08/07/2019.



The TJX Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Sep 2018 - Jan 2019

  Cashiering, such as scanning items, cash handling and promoting sales, with maintenance regarding updating stock and maintaining the shop floor and assisting customers when approached whilst remaining efficient. Occassional shifts included risk assessment and processing price tickets for current stock, which can be expanded into telephone and management services. Cashiering, such as scanning items, cash handling and promoting sales, with maintenance regarding updating stock and maintaining the shop floor and assisting customers when approached whilst remaining efficient. Occassional shifts included risk assessment and processing price tickets for current stock, which can be expanded into telephone and management services.