Thomas Pettitt

Revenue Operations Manager at Rest Less UK
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK

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5.0

/5.0
/ Based on 2 ratings
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Lionel Scurville

In all my years in sales, I've yet to meet a more diligent and professional supporting sales partner than Tom. It was a real asset to have Tom's insights and professional dynamism to call upon, always being on hand to handle especially any Salesforce issues. Through his analytical approach, he introduced new processes and tools which addressed bottlenecks we were facing, which ultimately made us a much more successful and efficient team. Tom would be an absolute 'steal' for any prospective employer if he ever decides to look look for a new challenge. I cannot recommend Tom highly enough!

Simon Mauro Guido

Tom is incredibly diligent, hard working and reliable. Always quick to learn, and with such a positive outlook where he’s had to take on increasing responsibility and manage others. It’s been an absolute pleasure working alongside Tom, not least because above all he’s such a down to earth and humble person.

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Experience

    • United Kingdom
    • Consumer Services
    • 1 - 100 Employee
    • Revenue Operations Manager
      • Feb 2023 - Present

    • United Kingdom
    • Software Development
    • 1 - 100 Employee
    • Revenue Operations Manager
      • Mar 2021 - Jan 2023

      - Billing & Payment Collection - 3 Years experience using Xero, Pandadoc and Docusign, leading the companies invoicing and payment collection.- Reporting & Analytics - 3 Years experience using SalesForce; reporting to the Senior Management Team, the board and wider team.- Finance Support - 3 years experience overseeing the commission payments, processing expenses, completing new supplier forms and security questionnaires. Using Tri-Net to support the US side of the business with these tasks.- OKR Support - Ensuring the Senior Management Team keeps their OKR progress up to date and working with the wider team in understanding their role within the Key Results. Show less

    • Sales Operations Manager
      • Oct 2019 - Feb 2021

      - Managing the invoicing and payment processing for the global business.- Reporting on the sales team and putting in place processes to improve performance.- SDR support.- Inbound support. - Maintaining the CRM.

    • Senior Client Manager
      • Aug 2018 - Oct 2019

      Glisser's award winning audience engagement software shares presentation slides to delegates' devices in real-time, then uses audience interaction, Q&A, polling, social feeds and private note taking to improve the attendee experience and provide useful event analytics. -Managing clients accounts and providing onsite support when needed.-Onboarding and training new clients.-Overseeing the companies invoicing.-Developing processes to fine-tune the client management process.

  • TidyChoice
    • London, United Kingdom
    • Operations Executive
      • Oct 2017 - Aug 2018

      TidyChoice provides a platform for customers to book home care professionals in a two-sided marketplace. • Responsible for managing daily operations. • Recruiting home care professionals. • Conducting reference checks and onboarding interviews. • Maintaining CRM systems. TidyChoice provides a platform for customers to book home care professionals in a two-sided marketplace. • Responsible for managing daily operations. • Recruiting home care professionals. • Conducting reference checks and onboarding interviews. • Maintaining CRM systems.

    • United Kingdom
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Operations Executive
      • May 2017 - Sep 2017

      Movebubble is a technology start-up which provides app based solutions for London’s renters in a two-sided marketplace. •Front line service delivery such as booking property viewings, negotiating offers and processing payments for renters, using programmes such as Zendesk and Braintree. •Customer support including issue resolution via the phone and intercom. •Building relationships with partner agents and generating leads for the partnerships team. Movebubble is a technology start-up which provides app based solutions for London’s renters in a two-sided marketplace. •Front line service delivery such as booking property viewings, negotiating offers and processing payments for renters, using programmes such as Zendesk and Braintree. •Customer support including issue resolution via the phone and intercom. •Building relationships with partner agents and generating leads for the partnerships team.

    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Placement Officer
      • Jul 2014 - Jul 2014

      My time spent in the Bournemouth University placement office gave me invaluable experience working in a professional office environment. I had a number of roles which included working on the placement vacancy management system, recording data for different placements and researching potential companies. This role ensured that I had to produce my work to deadlines whilst being part of the office team. My time here further shaped my views on what I would like to do in the future with roles in the financial and marketing fields being very appealing to me. Show less

Education

  • University of Essex
    History, 1st class honours
    2012 - 2016
  • Northern Arizona University
    History, GPA: 3.6
    2014 - 2015

Community

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