Thomas O.

Desktop Support Technician at PNJ Technology Partners
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Contact Information
us****@****om
(386) 825-5501
Location
Gloversville, New York, United States, US
Languages
  • Spanish Elementary proficiency

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Credentials

  • Cisco Certified Network Associate Routing and Switching (CCNA)
    Cisco
    Apr, 2018
    - Oct, 2024

Experience

  • PNJ Technology Partners
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Desktop Support Technician
      • Jan 2023 - Present
  • Broadview Federal Credit Union
    • United States
    • Financial Services
    • 300 - 400 Employee
    • Vendor Help Desk Technician
      • Jul 2023 - Present

      Working under PNJ Tech Partners to provide IT Support in a vendors capacity! Working under PNJ Tech Partners to provide IT Support in a vendors capacity!

  • Russell Cellular
    • United States
    • Wireless Services
    • 700 & Above Employee
    • Wireless Sales Representative
      • May 2022 - Jan 2023

      Facilitated business to business, business to consumer transactions. Striving for customer service excellency and product representation accuracy. Facilitated business to business, business to consumer transactions. Striving for customer service excellency and product representation accuracy.

  • Logical Net Corporation
    • United States
    • Internet Publishing
    • 1 - 100 Employee
    • Network Operations Center Engineer
      • Sep 2019 - Feb 2020

      Effectively communicated with team members and customers on-site and over the phone in order to resolve network and individuals issues. Gained a better understanding as to how to diagnose and resolve problems in Windows OS and other software. Participated in Microsoft 365 Administration of multiple businesses. Facilitated business to business transactions. Effectively communicated with team members and customers on-site and over the phone in order to resolve network and individuals issues. Gained a better understanding as to how to diagnose and resolve problems in Windows OS and other software. Participated in Microsoft 365 Administration of multiple businesses. Facilitated business to business transactions.

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