Thomas Ockermüller

Incident and Support Engineer at K-Businesscom AG
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Contact Information
us****@****om
(386) 825-5501
Location
Himberg, Lower Austria, Austria, AT

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Experience

  • K-Businesscom AG
    • Austria
    • IT Services and IT Consulting
    • 500 - 600 Employee
    • Incident and Support Engineer
      • Apr 2016 - Present

      ICT Delivery Communication & Outsourcing Collaboration Services AZT Operations - Responsibility for troubleshooting based on Cisco Call Manager solutions and related applications. - Tracking and managing incidents and projects. - Coordinating with external partners and customers. - International customer support. ICT Delivery Communication & Outsourcing Collaboration Services AZT Operations - Responsibility for troubleshooting based on Cisco Call Manager solutions and related applications. - Tracking and managing incidents and projects. - Coordinating with external partners and customers. - International customer support.

  • Österreichisches Bundesheer (Austrian Armed Forces)
    • Austria
    • Public Safety
    • 400 - 500 Employee
    • Präsenzdienst
      • Oct 2015 - Mar 2016

  • Kapsch TrafficCom AG
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Industrial Manager (Education)
      • Sep 2012 - Sep 2015

Education

  • Fachhochschule des BFI Wien
    Bachelor (FH), Technisches Vertriebsmanagement / Technical Sales and Distribution Management
    2022 - 2025
  • HLW Sta. Christiana Frohsdorf
    Berufsreifeprüfung/Matura
    2016 - 2020
  • Ausbildung zum Industriekaufmann
    Lehrabschluss
    2012 - 2015

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