Customer Service/ Dispatcher

• Dec 2019 - Present

-Review, Prepare and Route purchase orders from customers in a short amount of time. -Ensure safe and timely pickups/deliveries -Answer customer and carrier queries regarding orders -Resolve customer complaints via phone/ email -Review, Prepare and Route purchase orders from customers in a short amount of time. -Ensure safe and timely pickups/deliveries -Answer customer and carrier queries regarding orders -Resolve customer complaints via phone/ email

Dispatcher

• May 2018 - Aug 2019

2018- August 2019 -In charge on 20-25 drivers depending on the night -Have to make sure the drivers pick up the correct Items and delivery it to the correct location -Have to reach strict dates and times with the deliveries -At the end of the night have to make sure trucks and items are in the correct location for startup in the Morning 2018- August 2019 -In charge on 20-25 drivers depending on the night -Have to make sure the drivers pick up the correct Items and delivery it to the correct location -Have to reach strict dates and times with the deliveries -At the end of the night have to make sure trucks and items are in the correct location for startup in the Morning

Sales Consultant

• Feb 2017 - May 2018

-Execute sales, service and customer experience initiatives in store -Meet and exceed assigned goals for: customer experience and reputation, sales and service, revenue and productivity -In charge of finishing opening and closing duties inside the store -Execute sales, service and customer experience initiatives in store -Meet and exceed assigned goals for: customer experience and reputation, sales and service, revenue and productivity -In charge of finishing opening and closing duties inside the store

Video Analyst

• Oct 2017 - Apr 2018

-Analyze live and historic footage from NHL games and Professional Leagues -Monitor and record events happening in the game -Have to be accurate because the professional teams receive our analyzed results from what we saw -Analyze live and historic footage from NHL games and Professional Leagues -Monitor and record events happening in the game -Have to be accurate because the professional teams receive our analyzed results from what we saw

Gas Station Attendant

• Nov 2012 - Dec 2016

-Greeted customers promptly. -Monitored areas for security issues and safety hazards. -Completed purchases using Point of Sale systems. -Cleaned in and around the location, prioritizing safety at all times. -Greeted customers promptly. -Monitored areas for security issues and safety hazards. -Completed purchases using Point of Sale systems. -Cleaned in and around the location, prioritizing safety at all times.

Summer Student Coil Bander

• 2015 - 2016

Customer Service and Sales Representative

• Sep 2009 - Oct 2012

-Answered questions regarding the store and its merchandise -Demonstrated use and care of merchandise -Stocked shelves and supplies and organized displays -Developed positive customer relationships through friendly greetings and excellent service -Answered questions regarding the store and its merchandise -Demonstrated use and care of merchandise -Stocked shelves and supplies and organized displays -Developed positive customer relationships through friendly greetings and excellent service