Thomas Norton

Second Line Support Engineer at Leap IT Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Skills

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Bio

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Credentials

  • 3CX Advanced Certified Engineer (v18)
    3CX
    Sep, 2022
    - Nov, 2024
  • 3CX Intermediate Certified Engineer (v18)
    3CX
    Mar, 2022
    - Nov, 2024
  • Bitdefender Certified MSP Technical Specialist
    Bitdefender
    Mar, 2022
    - Nov, 2024
  • Bitdefender Certified Technical Specialist (Business & Consumer)
    Bitdefender
    Mar, 2022
    - Nov, 2024
  • 3CX Basic Certified Engineer (v18)
    3CX
    Nov, 2021
    - Nov, 2024
  • Cloud Tech Associate: Disaster Recovery
    Acronis
    Nov, 2021
    - Nov, 2024
  • Level 3 - Unified Communications Technician - Distinction
    City & Guilds
    Nov, 2021
    - Nov, 2024
  • Cloud Tech Associate: Backup
    Acronis
    Oct, 2021
    - Nov, 2024
  • Cloud Tech Foundation
    Acronis
    Oct, 2021
    - Nov, 2024
  • Microsoft Technology Associate: Networking Fundamentals (MTA)
    Microsoft
    Mar, 2021
    - Nov, 2024

Experience

  • Leap IT Ltd
    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Second Line Support Engineer
      • Jan 2023 - Present

    • First Line Support Engineer
      • Nov 2021 - Jan 2023

    • Apprentice First Line Support Engineer
      • Jun 2021 - Nov 2021

  • Global Broadcast Installations LTD
    • United Kingdom
    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • Apprentice Broadcast Installer
      • Jun 2019 - Jun 2021

    • Industry Work Placement
      • Feb 2019 - Jun 2019

Education

  • Solihull College & University Centre
    Level 3 Apprenticeship - Unified Communications Technician, Computing (Focusing On Networking and IT Infrastructure)
    2019 - 2021
  • Solihull College & University Centre
    Level 3 Extended Diploma in Networking and Systems Support, Information Technology
    2017 - 2019
  • St Peter's Catholic School
    GCSE's, English: 4, Maths: 7, Science: C, History: C, Geography: C, Computing: B
    2012 - 2017

Community

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