Experience

Benzer Pharmacy

• United States
• Retail
• 100 - 200 Employee

• Benzer Pharmacy Owner

  • Nov 2018 - Present



La-Z-Boy Incorporated

• United States
• Furniture and Home Furnishings Manufacturing
• 700 & Above Employee

• General Manager

  • Oct 2015 - Nov 2018



Michael Kors

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Ecommerce Fulfillment Manager

  • Nov 2014 - Oct 2015

  Responsible for the direct oversight of the 3PL and ensuring activities and expenses comply with the 3PL Statement of Work while acting as Michael Kors onsite management representative. I am responsible for providing sales demand guidance, reviewing production plans: monitoring production performance for both fulfillment and outbound transportation, evaluating service level agreement compliance, and ensuring the integrity of the inventory asset located at the 3PL facility. I provide audit oversight and coordinate internal & external auditors access and testing of the DC's processes. Additionally, I evaluate the 3PL's cycle count and physical inventory performance and guide them in making improvements as necessary. I provide the 3PL with weekly demand plans, Inbound Forecast, and daily demand adjustments as well as accommodate any demand adjustments within the parameters of the SLA. I track expense performance against budget and develop future year budgets. I provide 3PL with expense performance feedback and be accountable to Michael Kors management including daily, weekly, monthly, quarterly and year-to-date fulfillment and transportation reporting.



Zulily

• United States
• Retail
• 700 & Above Employee

• Operations Manager

  • May 2014 - Nov 2014

   Responsible for all Inbound Operations including Operating efficiencies, accurate documentation and cost reductions. Managed growth of inbound volume from 30K to over 100K units a day. Created a new Inbound UPS receiving process. Cost savings exceeded $250k per year. Initiated and conducted multiple process improvement Kaizens with teams ranging from supervisors to general managers. Managing a team of approximately 100 employees in a high volume environment. Responsible for inbound automation expansion and new systems integrations. Developed strong relationship with corporate office Developers assuring any systems improvements were prioritized.



Exel

• Operations Manager

  • Oct 2011 - May 2014

  Responsible for hiring, training and managing the performance of the Inventory Control, Receiving, Pick Tower, Packing, Shipping and MHE employeesImplemented decoupled stations off Beumer Tilt-Tray SorterResponsible for 3 level pick tower with buffer sorter and 33,000 active locationsManaged seasonal, temp and regular full-time associates staffing levels across 200 associatesKnowledgeable in WMS-Manhattan



USIC

• Sales manager

  • Feb 2011 - Oct 2011

• Regional Director

  • Aug 2006 - Feb 2011

  Directed all aspects of strategic planning and execution to enhance profitability, productivity, and efficiency in 4 states6 direct reports and 500 indirect reportsLaunched assessment protocol of operational requirements and staff performance resulting in a 26% increase in productivity. Participated in the development of divisional strategy and implementation. Responsible for profit and loss success for the region, client satisfaction levels, business development and process improvement. Resolved specific client needs through creative solutions and successful coordination of internal and external support areas and service delivery teams.Claims Director for 16 states and over 50 customers



SM&P Utility Resources, Inc.

• District Manager

  • Feb 2002 - Aug 2006



FedEx

• United States
• Freight and Package Transportation
• 700 & Above Employee

• Operations Manager

  • Aug 1992 - Feb 2002

  Held a high visibility leadership position in different departments, controlled and directed daily operations to maximize on time deliveries with 99.9% accuracy. Managed a direct work group of 75-100 employees. Extensive experience working with Internal Audit/FAA compliance issues. Direct experience with all Human Resources issues including hiring, investigations, union avoidance, performance improvement, terminations, compensation and all other human resource issues. Achieved 99.9% customer satisfaction goal both with Postal Group and other top accounts.