Cyber Lead/Senior Information Security Analyst

• Jul 2021 - Present

Performs all procedures necessary to ensure the safety of information systems assets and to protect systems from intentional or inadvertent access or destruction. Monitor, evaluate, and maintain systems and procedures to safeguard internal information systems, network, databases, and Web-based security. Utilize multiple tools to include Forescout and Powershell to remove vulnerabilities and unauthorized software from the network. Use cyber tools to include ACAS, Forescout, and DISA STIGS to locate and mitigate threats created by multiple sources. Create and execute plan that remediates network threats based off threat level. Manage/supervise all administrative actions for all cyber employees. Ensure all employee issues and conflicts are resolved without a negative impact to the mission. Responsible for overseeing all administrative task are completed to include approving timesheets, annual training, and required paperwork. Complete all hiring/interviewing task and in/out processing are completed in a timely manner for each employee.

Information Technology Service Desk Manager

• Oct 2020 - Jul 2021

Lead Information Assurance Engineer

• Oct 2019 - Oct 2020

Lead IA Engineer

• May 2019 - Oct 2020

• Ensure Information Systems comply with DoD IA program requirements.• Draft and supply supporting documentation Interim Authority To Test (IATT), Authority To Connect (ATC), and Authority To Operate (ATO) requests, ensuring the IT documents are compliant with the appropriate security policies and procedures.• Review applicable regulation requirements from DoD, DHS, USCG, DISA, NIST, and other applicable agencies.• Monitor and respond to CGCyber Task Orders, Warn Orders, TISCOM TCTOs as required.• Provide monthly and weekly status reports to the Team Lead.• Perform Linux administration, systems documentation, systems troubleshooting, patching, and DISA STIGS on applicable systems.

System Administrator

• Jun 2015 - Oct 2019

Manage all day to day IT issues to include system/network administration, trouble ticketmanagement, and end user support. Ensure all backend equipment to include servers and networking equipment are operating correctly. Work with end users to resolve any IT issue and recommend technical solutions to a wide range of problems. Research new and innovative technologies in order to enhance efficiency, security, compatibility, and end user effectiveness. Fill the role as Project Manager for multiple projects simultaneously. Examine vendor contracts and negotiate fees and services for new and existing vendors.

Senior IT Specialist

• Jun 2008 - Aug 2015

Macdill Air Force Base, Tampa FL: Joint Communications Support ElementSenior Network Operations Technician/Watch Officer: Managed team which provided advanced troubleshooting for all IT issues to include networking (data/voice), satellite communications, and encryption device problems. Manage and train users on all conference room equipment to include VTC's and polycoms. Filled various leadership positions while management was deployed, or on leave of absence, for up to six months at a time. Fort George G. Meade, MD: National Security AgencyLead Systems Administrator: Oversaw daily operations of 10 person team which Provided tier 1 and 2 support to over 300 customers within the National Security Agency/ Central Security Service. Installed and maintained all network equipment and software, managed customer accounts, maintained licenses, and repaired system hardware. Filled multiple leadership roles such as Project Manager, Training Manager, and Team Leader within the Technical Support Directorate. Served as Project Manager for multiple high level projects which included a complete domain migration. Managed all VTC equipment and trained users how to operate VTC equipment by creating an in house training program and step by step guide book. Camp Eggers: Kabul Afghanistan Executive Communications Team Noncommissioned Officer in Charge: Managed team of eight service members and provided Tier 1 and Tier 2 IT support for 250 customers to include 14 General Officers and DV's which included senior US officials such as the SECDEF in a forward deployed environment. Ensured all daily troubleshooting, installation, operation, and maintenance of voice, data, and VTC equipment was completed on time and within customer standards. Utilized Active Directory to manage all user accounts and computers assigned to serviced personnel.

IT Specialist

• Jun 2001 - Jun 2008

-Information Systems Asset Manager: Accounted for 14,000 information systems valued in excess of $24,000,000. Managed 153 accounts/account representatives, and developed and provided training to 278 equipment custodians. Created comprehensive training program for all equipment custodians, achieved 100% training compliance within 30 days. Eliminated over $2 million worth of equipment through donations to local public schools and police departments. -Information Protection Manager: Provided network security for over 3,000 users and enforced all DoD and United States Air Force network security policies. Reviewed firewall logs, scanned network for vulnerabilities, ensured all virus protection software was updated, and recommended increased security measures to senior leadership. Installed new proxy server that increased security and reduced the amount of time needed to review logs of unauthorized websites.Information Assurance/Communication Security Manager: Ensured 5,200 users at 11 European sites followed all Information Assurance, Emission Security, Information Security, and Privacy Act regulations were followed. Conducted inspections on equipment and facilities to determine the countermeasures needed for information/emission security. Investigate all information security incidents and ensured that all incidents were corrected. Designed and built office website which reduced the need for customers to contact the office, this reduced the amount of personnel needed in the office. -System Administrator: Supervised team that ensured all base users had appropriate security permissions and access to required network resources. Responsible for creating administrator level accounts and provide customer support for network, blackberry, and PC issues. Managed team responsible for migration and installation of new backup system, and maintaining the current backup system to ensure there was no customer interruptions.