Experience

Uncommon Developers

• United States
• Real Estate
• 1 - 100 Employee

• Director of Residential Management

  • Mar 2019 - Present

• Community Manager

  • Mar 2019 - Present



Essex Property Trust

• United States
• Real Estate
• 700 & Above Employee

• Community Manager

  • Nov 2017 - Mar 2019

  Responsible for day-to-day financials, sales, marketing, maintenance, and administrative operations of community. Manage expense closely and within budget, communicate any overage in advance, actively pursue expense savings. Mentoring new service manager. Ensuring Accrual PO’s are accurate. Managing 4 retail components. Monthly variance reporting. Annual property preparation budget. Executed regional vendor discount between sister communities to equal same quality at a lower cost Saving ($4356 annually). Created additional $35,000 in asset value YTD. Handle staff hiring, disciplinary actions, terminations, quarterly & annual performance reviews. Show less



AMLI Residential 522 units

• Woodland Hills

• Leasing Manager

  • Dec 2014 - Nov 2017

  THOMAS MARROQUIN Professional Summary Delivering 10 years of multi-family property management knowledge encompassing 5 Years of management, leadership and mentoring as a Leasing Manager, Assistant Manager & Senior Leasing Consultant. Intimate involvement with successful execution of a renovation Lease-Up of (633 units) and Luxury Class A Lease up (533 units) from 28% occupancy to 98%. Quick leaner, self-motivated, energetic, and team player. PROGRAM SKILLS MRI, Onesite, Yardi, Focus, Outlook, Microsoft Office. Professional Experience AMLI RESIDENTIAL 12-14 to present AMLI Warner Center – Woodland Hills- Leasing Manager & Marketing Captain - 522 units  Supervise leasing team of 4 agents & 1 floating agent  Mentoring new associates & tenured associates  Nominated for superstar of the year in 2015  Maintain high audit scores (96% in 2015 & 96% in 2016)  Prepare specifications, solicit bids and approve subcontracts for building services  Handle disciplinary actions, terminations and performance reviews  Maintain an average occupancy of 95% YTD for 522 apartments  Eliminate lost revenue due to vacancies by implementing marketing pre-lease apartments  Weekly pricing calls, monthly market surveys, weekly renewal negotiations  Execute training development in leasing, email response, phones calls & customer service  Handle all resident complaints and concerns  Conducting by-weekly phone shops training  Resolve and create a strong team work environment  Marketing Captain, Craigslist, Facebook, email playground & resident events  Set up Perks program & preferred employer Show less



Equity Residential

• United States
• Real Estate
• 700 & Above Employee

• Floating SLC

  • Apr 2014 - Dec 2014



Carmel Partners

• United States
• Real Estate
• 300 - 400 Employee

• Assistant Manager Lease-Up 533 units

  • Feb 2013 - Apr 2014

  PROGRAM SKILLS MRI, Onesite, Yardi, Focus, Outlook, Microsoft Office. CARMEL PARTNERS 02-13 to 04-14 Carmel Pacific Ridge San Diego- Lease-Up. Assistant Community Manager - 533 units  Supervised leasing team of 4 agents, event coordinator and bookkeeper  Performed SODA’s, renewals, lease file approvals, market surveys, balance dues, 3 day notices, rent posting and collection of delinquent accounts  Completed Lease-Up from 28% to 98% in 1yr and 2 months  Nominated for CAA Mission Awards for leasing  Engaged as Acting Manager for 3 ½ months during Manager turnover  Handled resident complaints & concerns  Conducted Executive walks, RM walks and daily property walks  Developed & coordinated open house tours with rewarding results  Average 30 move-ins a month  Resolved and created a strong team work environment  Achieved all Lease-Up benchmarks Show less



Equity Residential

• United States
• Real Estate
• 700 & Above Employee

• Floating SLC

  • Nov 2010 - Feb 2013

  EQUITY RESIDENTIAL 11 -10 to 02 -13. Returned 04 -14 to 12 -14 Floating Senior Leasing Consultant – S.C.V, S.F.V, Downtown LA, Pasadena, Marina Del Rey  Assisted 24 communities in Los Angele county with staff coverage and achieving property quotas  Managed Acappella Apartments (143) units for 3 months during manager turnover  Executing, SODA’s, rent posting, managing service team, achieving benchmarks, monitoring move-ins/move-outs, executive walks, RM walks  Maintained occupancy of 96.8%  Averaged 10 monthly leases  Receiving high survey scores  Awarded Year End Drive Award for 2012  Helped with new acquisitions purchase Show less



Riverstone Residential Group/ Greystar

• Studio City

• Leasing Specialist

  • May 2009 - Nov 2010

  City View Lofts at Universal. (Studio City) – Leasing Specialist  Maintained a 98% occupancy and 2% availability  Responsible for all activities related to leasing, move-ins/move-outs, renewals, weekly market surveys, traffic generation, prospect qualification & lease agreement preparation  Interfaced with residents on a daily basis while providing superior quality customer service  Provided leasing coverage as needed for sister properties in Santa Monica, Marina Del Rey, Encino, Pasadena, Monrovia and Los Angeles  Increased rental rates due to High-end demand  Show less



AvalonBay Communities

• United States
• Real Estate
• 700 & Above Employee

• Leasing Consultant- Renovation Lease-up 633 units

  • Jun 2007 - Nov 2008

  Avalon Woodland Hills – Leasing Consultant – (633 units)  Averaged 19 leases per month during renovation lease-up  Leading by example as a senior consultant to fellow associates  Provided excellent customer service  Produced weekly market surveys and traffic reports  Assisted residents with work orders, packages and notice to vacate  Re-assigned 1200 parking spaces during renovation Lease-Up Avalon Woodland Hills – Leasing Consultant – (633 units)  Averaged 19 leases per month during renovation lease-up  Leading by example as a senior consultant to fellow associates  Provided excellent customer service  Produced weekly market surveys and traffic reports  Assisted residents with work orders, packages and notice to vacate  Re-assigned 1200 parking spaces during renovation Lease-Up