Solutions Architect

• Jun 2022 - Present

Proactively and holistically leading and supporting architecture activities that take place during solution ideation, solution design, and solution implementation across a wide range of industries such as Transport, Government, Manufacturing, Education, and Services. Analyzing and documenting current state challenges and pain points to ensure solution options are relevant and provide maximum value. Effectively collaborating by listening to multiple points of view and capturing key architecture principles to propose innovative and inclusive solution options. Translating business strategy into innovative solutions by bringing business drivers and emerging technology trends together. Ensuring solution architectures, solution components, selection of technologies, and "build versus buy" assessments, are aligned with my client's vision and future strategy rather than external vendor agendas. Actively participating in solution delivery to ensure solution decisions are aligned with my client's future-state architecture vision and avoid/minimize tech debt. Supporting and creating architecture publications, articles, seminars, training workshops, and events to actively support and grow the business. Show less

Solution Consultant

• Feb 2021 - Mar 2022

As a member of the architecture team, I worked closely with product managers, CTO’s, designers, engineering and finance services to listen and translate strategic digital collaboration and communication needs into powerful valuable solutions. Working with stakeholders (clients, partners, and KPMG employees) to define requirements and success criteria of projects and their delivery.Building trust with clients and partners through technical and operational expertise, transforming challenges into opportunities. Present in the end-to-end journey from design to delivery, assisting systems engineers and project managers to ensure quality of delivery from technical to financial.Articulating strategy and objectives using strong presentation skills and visual pertinence that focus on quality, simplicity and inclusiveness.Delivery of documents such as Solution Architecture Document, Business Requirements Document, technical papers, and cost analysis.Assisting CTO and lead architects to articulate Unified Collaboration blueprints to maintain and improve business and enterprise platforms and strategise investments.Keeping up to date with the latest industry knowledge and news by regular participation in leading industry webinars and conferences. Show less

Communication Services Manager

• Jan 2019 - Feb 2021

Led a team of twelve level 3 communication engineers to deliver and manage modern communication infrastructures including core and edge network, unified communications and desktop solutions, internally as well as client-facing.Delivering an average of 20 new solutions per year from design to operational management across cloud, on premises and hybrid environments.Balancing resource management in project and operational context, thanks to a precise understanding of the ever-changing skill portfolio of my engineers to respond to the business demand.Managing multi-millions dollar budgets to provide technology insights, innovative investments and intelligent cost savings to C-suite executive.Presented more than a dozen of the solutions deployed by inspiring my audience such as executives, clients or steering committees.Working shoulder to shoulder with top technology players to adjust and create tailored answers to my clients’ technology challenges.Nurturing constant growth and opportunities for my team members by unveiling and inspiring higher purpose. Show less

Senior unified communications engineer

• Apr 2012 - Dec 2018

Responsible for the design, deployment and administration of Unified Communications solutions and real-time digital collaboration platforms for KPMG Australia (On premises/Hybrid/Cloud based).Develop and implement strategies to constantly enhance and value telecommunication assets and collaboration experience including in-room technology and mobility.Analyse and determine budget requirements, propose potential savings and process automation, proof of concepts.Strategic planning for UC solutions, multi-vendor integration. Initiate to demonstrate quality and value to the business.Operational lead expert for complex communication environments from access layer to service layer, on premises, cloud based and hybrid.Responsible for documentation, presentations/pitching, technical write-up, handover and voice engineers training. Show less

System engineer

• Aug 2011 - Apr 2012

Supporting customers pre-sales and post-sales for Alloy distributed products and services. Setup and replicate customer designs or issues in the lab service area, including deep network and applications troubleshooting. Batch testing of incoming shipments of products. Create and update all technical documentations, manuals and configuration guides. Supporting customers pre-sales and post-sales for Alloy distributed products and services. Setup and replicate customer designs or issues in the lab service area, including deep network and applications troubleshooting. Batch testing of incoming shipments of products. Create and update all technical documentations, manuals and configuration guides.

Telecommunications engineer

• Jun 2009 - Jan 2010

24/7 network supervision and technical support for all telecommunication solutions and products for Global providers such as BT, Orange, Bouygues Telecom, Telefonica, Deutsche Telecom. Management and supervision of the various field technicians required for the installation, configuration and troubleshooting on the SFR/Vodafone network. 24/7 network supervision and technical support for all telecommunication solutions and products for Global providers such as BT, Orange, Bouygues Telecom, Telefonica, Deutsche Telecom. Management and supervision of the various field technicians required for the installation, configuration and troubleshooting on the SFR/Vodafone network.

Performance Engineer

• Jul 2008 - May 2009

Statistically analyzing and observing the voice call flow of the Orange cellular network during the transition from TDM to the Ericsson NGN (VoIP) solution, this included monitoring traffic flow, interconnection, QOS. Managing and configuring the new Key Performance Indicator to monitor network performance on the new VoIP Orange architecture Statistically analyzing and observing the voice call flow of the Orange cellular network during the transition from TDM to the Ericsson NGN (VoIP) solution, this included monitoring traffic flow, interconnection, QOS. Managing and configuring the new Key Performance Indicator to monitor network performance on the new VoIP Orange architecture

Radio Supervisor

• Apr 2008 - May 2008

Verifying all new Bouygues Telecom 3G field infrastructures before activation including, electrics and telecommunications standards connections, node B installation and configuration, shelter installation and security access. Drive test and troubleshooting: measure of the signal strength and reluctance for validation of the antennas. Verifying all new Bouygues Telecom 3G field infrastructures before activation including, electrics and telecommunications standards connections, node B installation and configuration, shelter installation and security access. Drive test and troubleshooting: measure of the signal strength and reluctance for validation of the antennas.

Telephony Specialist

• Apr 2007 - Mar 2008

Day to day PBX and Telephony applications programming this also incorporated managing users and new office configurations. Studying and technically designing the evolution of the telephony infrastructure of all ING sites in Canada to adapt the new VoIP-ToIP Nortel solution. Scheduling and leading technical resources with external partners (providers, constructors, integrators), to ensure all resources were appropriately utilized. Day to day PBX and Telephony applications programming this also incorporated managing users and new office configurations. Studying and technically designing the evolution of the telephony infrastructure of all ING sites in Canada to adapt the new VoIP-ToIP Nortel solution. Scheduling and leading technical resources with external partners (providers, constructors, integrators), to ensure all resources were appropriately utilized.

Voice Technical Support

• Jul 2005 - Mar 2007

Telephony Specialist

• Oct 2002 - Jun 2005

Telephony Specialist

• Jun 2002 - Sep 2002