Experience

Harrisburg Young Professionals

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Co-Chair Diversity Equity Inclusion and Belonging (DEIB)

  • May 2023 - Present

  • Successfully orchestrated the conception and implementation of impactful leadership and communication seminars, effectively highlighting diversity and inclusion. • Strategically employed surveys and interviews to collect substantial quantitative and qualitative data, contributing to valuable research insights. • Fostered robust collaborations with both internal and external stakeholders, shareholders, and partners, cultivating an environment recognized for its inclusive and hospitable nature. Show less



GW Jewell

• United States
• Business Consulting and Services

• Leadership Consultant

  • Feb 2021 - Present

  • Drove impactful leadership development, fostering improved communication and decision-making for individuals and small businesses. • Empowered individuals with enhanced public speaking skills through personalized coaching, resulting in heightened confidence and engagement. • Revitalized local and state political campaigns by designing and executing training programs that yielded measurable improvements in campaign strategy and execution. • Generated data-backed insights through qualitative, quantitative, and mixed-methods research, contributing to more informed and effective decision-making processes across various areas of the business. Show less



Weekend Health

• Health, Wellness & Fitness
• 1 - 100 Employee

• Member Experience Manager

  • Nov 2022 - Jul 2023

  • Led the seamless integration of new employees through a streamlined interviewing and onboarding process, ensuring swift productivity and team cohesion. • Elevated operational efficiency by providing outstanding customer support, leveraging data analysis and human resource tools, which resulted in optimized resource allocation and service delivery. • Engineered impactful communication strategies that facilitated effortless interactions with insurances, pharmacies, and members, fostering increased satisfaction and engagement levels across the board. Show less



HYP Toastmasters

• United States
• Professional Training and Coaching

• President

  • Jul 2022 - Jul 2023

  • Directed and energized club meetings adeptly assigned committees, and efficiently oversaw budget management and daily operations. • Generated a remarkable 75% increase in membership by masterfully executing the club's success plan, strategically distributing responsibilities among members. • Propelled members to success through transformative professional development workshops and expert public speaking coaching, resulting in marked improvement in communication skills and confidence. • Directed and energized club meetings adeptly assigned committees, and efficiently oversaw budget management and daily operations. • Generated a remarkable 75% increase in membership by masterfully executing the club's success plan, strategically distributing responsibilities among members. • Propelled members to success through transformative professional development workshops and expert public speaking coaching, resulting in marked improvement in communication skills and confidence.



Toastmasters District 38

• United States
• Education Administration Programs
• 1 - 100 Employee

• Area Director

  • Jun 2022 - Jul 2023

  • Effectively supervised and managed five Toastmasters clubs within Area 11, District 38, resulting in enhanced club performance and member engagement. • Conducted thorough club visits, meticulously evaluating performance metrics, and subsequently generating detailed area director reports that informed strategic improvements. • Established successful partnerships and conducted impactful outreach initiatives, facilitating seamless collaboration with external advocates and stakeholders, leading to strengthened community engagement and program growth. Show less



Calibrate

• United States
• Health, Wellness & Fitness
• 200 - 300 Employee

• Member Experience Associate (MXA)

  • Nov 2021 - Jul 2022

  • Championed proactive communication with insurances, pharmacies, and members, contributing to strengthened relationships and satisfaction levels. • Strategically employed telehealth tools to expertly diagnose and resolve issues, effectively minimizing disruptions and enhancing user experience. • Orchestrated efficient communication workflows through platforms like Slack and Kustomer, while providing data-driven insights and unparalleled customer support that positively impacted user engagement and overall service quality Show less



Substitute Teacher Service, Inc.

• United States
• Education Administration Programs
• 300 - 400 Employee

• Substitute Teacher

  • Mar 2016 - Feb 2021

  • Showcased outstanding organizational and communication skills by designing and executing impactful lesson plans catering to diverse grade levels. • Empowered students for success by developing and teaching an engaging SAT Prep course, resulting in improved test scores and college readiness. • Successfully navigated diverse educational environments as both a building and long-term substitute, fostering positive learning outcomes in both suburban and urban schools • Showcased outstanding organizational and communication skills by designing and executing impactful lesson plans catering to diverse grade levels. • Empowered students for success by developing and teaching an engaging SAT Prep course, resulting in improved test scores and college readiness. • Successfully navigated diverse educational environments as both a building and long-term substitute, fostering positive learning outcomes in both suburban and urban schools



Susquehanna Township Highschool

• JV Boys Basketball Head Coach

  • Jan 2017 - Aug 2018

  • Elevated team performance by skillfully setting and achieving ambitious goals, fostering a culture of accountability, respect, and open communication. • Inspired a diverse group of players through strategic mentorship and coaching, equipping them with essential life lessons and invaluable social skills. • Enhanced decision-making by meticulously conducting comprehensive research, meticulously analyzing statistical data, and effectively organizing information, driving more informed and strategic choices. Show less



Harrisburg School District

• United States
• Education Administration Programs
• 300 - 400 Employee

• Summer Enrichment Coordinator

  • Jun 2013 - Aug 2018

  • Empowered students through tailored mentorship, tutoring, and motivation, yielding substantial advancements in academic performance. • Streamlined program operations by orchestrating seamless logistics, encompassing travel coordination and efficient supply procurement. • Elevated learning experiences by orchestrating captivating mentoring activities and curating impactful guest speaker sessions, fostering enriched engagement and knowledge acquisition. • Empowered students through tailored mentorship, tutoring, and motivation, yielding substantial advancements in academic performance. • Streamlined program operations by orchestrating seamless logistics, encompassing travel coordination and efficient supply procurement. • Elevated learning experiences by orchestrating captivating mentoring activities and curating impactful guest speaker sessions, fostering enriched engagement and knowledge acquisition.



Delaware State University

• Dover, Delaware Area

• Welcome Week Ambassador

  • Aug 2013 - Aug 2015

  • Mentored a group of students during freshmen orientation week and throughout school year • Provided guidance related to campus acclimation and adjustments • Led campus tours and provided direction to various department and facilities on campus • Motivated students to excel academically, socially and in leadership activities • Mentored a group of students during freshmen orientation week and throughout school year • Provided guidance related to campus acclimation and adjustments • Led campus tours and provided direction to various department and facilities on campus • Motivated students to excel academically, socially and in leadership activities