Thomas Palmer

Sales Technology Support Analyst at Heartland Payment Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Oklahoma City, Oklahoma, United States, US
Languages
  • English Full professional proficiency

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Credentials

  • Outreach Admin Specialist
    Outreach
    Sep, 2022
    - Sep, 2024
  • Outreach Closing Specialist
    Outreach
    Sep, 2022
    - Sep, 2024
  • Outreach Manager Specialist
    Outreach
    Sep, 2022
    - Sep, 2024
  • Outreach Prospecting Specialist
    Outreach
    Sep, 2022
    - Sep, 2024
  • Certificate of Achievement - Computer Networking Support
    Oklahoma City Community College
    May, 2021
    - Sep, 2024
  • Certificate of Mastery - C.S. - Computer Networking Support
    Oklahoma City Community College
    May, 2021
    - Sep, 2024
  • Certificate of Mastery - C.S. - Computer Systems Support
    Oklahoma City Community College
    Dec, 2020
    - Sep, 2024
  • TestOut Linux Pro
    TestOut Corporation
    Dec, 2020
    - Sep, 2024
  • TestOut Server Pro
    TestOut Corporation
    Oct, 2020
    - Sep, 2024
  • TestOut Routing and Switching Pro
    TestOut Corporation
    Jul, 2020
    - Sep, 2024
  • DOD Cyber Awareness 2020
    United States Department of Defense
    Oct, 2019
    - Sep, 2024
  • CompTIA A+ ce Certification
    CompTIA
    Sep, 2021
    - Sep, 2024

Experience

  • Heartland Payment Solutions
    • Financial Services
    • 1 - 100 Employee
    • Sales Technology Support Analyst
      • Sep 2022 - Present

      Provide support for sales technology Provide support for sales technology

  • YouMoveMe
    • United Kingdom
    • Freight and Package Transportation
    • Operations Manager
      • Feb 2022 - Sep 2022

      Dispatch and manage a crew of 20+ employees on a daily basis. Provide support and damage control for the crews as well as customer relations on a day to day basis. Track and calculate statistics for revenue, labor and other various growth-oriented details for all three franchise locations (OKC, Tulsa, and NW AR) Provide organization and verification of inventory, truck maintenance, crew assignments, scheduling, payments, and damages. Perform interviews, hiring, onboarding and training of new employees, and help to build the culture of the crew with new and current employees.

  • Chickasaw Nation Industries, Inc.
    • United States
    • Government Relations Services
    • 500 - 600 Employee
    • Help Desk Technician
      • Nov 2021 - Nov 2021

      Provide tier 1 technical support and routing for military personnel on Tinker Air Force Base. Federal security clearance at the SECRET level was acquired to perform this role. Provide tier 1 technical support and routing for military personnel on Tinker Air Force Base. Federal security clearance at the SECRET level was acquired to perform this role.

    • File Clerk
      • Apr 2021 - Sep 2021

  • Apex Systems
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Help Desk Technician
      • Oct 2020 - Dec 2020

  • Public Storage
    • Real Estate
    • 700 & Above Employee
    • Property Manager
      • Jul 2017 - Sep 2020

  • Dan's Ol' Time Diner
    • Shift Lead
      • Jun 2014 - Jul 2017

Education

  • Oklahoma City Community College
    Associate of Arts and Sciences - AAS, Computer Science
    2019 - 2021
  • Moore Norman Technology Center
    Computer Programming and Software Development
    2017 - 2018

Community

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