Experience

IMP Software
• United Kingdom
• Software Development
• 1 - 100 Employee
• Head of Customer Success

  • Jan 2023 - Present

iMAT Business and Finance Solutions
• United Kingdom
• Financial Services
• 1 - 100 Employee
• Director

  • Oct 2020 - Jan 2023

Peterborough Diocese Education Trust
• Education Management
• 1 - 100 Employee
• Interim Head Of Operational Finance

  • Feb 2020 - Oct 2020

IRIS Software Group
• United Kingdom
• Software Development
• 700 & Above Employee
• Relationship Manager

  • Oct 2019 - Feb 2020


PS Financials Ltd

• United Kingdom
• Insurance

• Customer Service Manager

  • Oct 2018 - Sep 2019

  Developing the strategic relationship between the business and its key customers in the education sector. Managing a team of analysts working on escalated customer issues and coaching the wider team in core accounting principles and software solutions to better the service provided to our clients.

• Software Advisor

  • May 2017 - Sep 2018

  Focusing on the delivery of on-site training on the use of the PS Financials application and consulting with customers to scope requirements and find solutions through finance systems expertise in areas such as financial control, management accounting, report production and procurement activities.

• Support Analyst

  • Aug 2016 - Apr 2017

  Providing on-demand accountancy support and advice through the use of the PS Financials solution.



Compass Point Business Services (East Coast) Ltd

• Finance Assistant

  • Apr 2014 - Jul 2016

• Finance Apprentice

  • Apr 2013 - Mar 2014

• Operation Support Apprentice

  • Apr 2012 - Mar 2013