Thomas Houver
Team Lead Sales Consultant at Datastore AG- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
Francais Native or bilingual proficiency
-
Anglais Full professional proficiency
Topline Score
Bio
Credentials
-
Associate - Information Storage and Management Version 5.0
Dell TechnologiesDec, 2022- Oct, 2024 -
Sales: Portfolio Competency 2016
EMCJun, 2016- Oct, 2024 -
Sales: Portfolio Competency 2016
EMCJun, 2016- Oct, 2024 -
EMC Sales: Technologies 2015
EMCApr, 2015- Oct, 2024
Experience
-
Datastore AG
-
Switzerland
-
Information Technology & Services
-
1 - 100 Employee
-
Team Lead Sales Consultant
-
Feb 2019 - Present
• Supervising the local project team (PCO), being the main point of contact for any initial requests, allocating daily assignments to 3 team members• Established a trust-based relationship with our vendors and partners thanks to a diligent and personalized service, helped insured growth in Romandie.• Managing the projects’ margin set in collaboration with the Biz Dev team• Adopting a collaborative approach and improving quality of internal communication, resulting in higher team members’ engagement and performance.• Managed a cross-collaboration with Swiss German team to reshape the proposal design, for a more unified branding for partners.• Guaranteeing SLAs are met and constantly monitoring quality standards and team results Show less
-
-
Project Consultant
-
Apr 2015 - Feb 2019
• Supported the account management team in the ongoing development of existing and prospective Datastore partners• Supplied quotations based on tailored partners’ needs, technical knowledge and strong communication skills.• Advised and assisted over 20 active partners in their day-to-day data center projects, covering the entire Dell infrastructure portfolio.• Achieved high partners’ satisfaction, by improving on continuous feedback.Coached new team members on internal processes and vendors’ solutions and tools. Show less
-
-
-
DL Groupe
-
Belgium
-
Real Estate
-
1 - 100 Employee
-
Project Manager Assistant & Config Manager
-
May 2014 - Mar 2015
• Dedicated to the offer creation and follow-up process for the data center business unit. Supported our main vendors’ renewal contracts. • Supervised the new RFPs by creating the response template, obtaining technical information from internal and external stakeholders, monitoring the deliverables and ensuring deadlines were properly met. • Developed customer management skills by organizing customers’ meetings to follow up ongoing and future projects. • Dedicated to the offer creation and follow-up process for the data center business unit. Supported our main vendors’ renewal contracts. • Supervised the new RFPs by creating the response template, obtaining technical information from internal and external stakeholders, monitoring the deliverables and ensuring deadlines were properly met. • Developed customer management skills by organizing customers’ meetings to follow up ongoing and future projects.
-
-
-
-
IT Technical Support
-
Jan 2013 - May 2014
I ensured helpdesk and support for the Geneva office, as well as the 4 others branches located in Lucerne, Zurich, Lugano and Dubai. (100 users) This position has drawned together various situations and day-to-day issues that I supported: 1. User management: I managed a part of the Active Directory, by creating or modifying user accounts/groups, depending on the access rights requested. 2. Hardware: I setup new workstations and laptops, based on the requirements, using Windows System Image Manager or Windows Deployment System. 3. Data Backup: I ensured Data Backup continuity on a daily basis (with tapes replacement) using the Symantec Backup Exec software and I also restore some files if needed. 4. Print Management: I handled a central administration point for sharing printers over the network (40) and managing print server and network printer tasks. 5. Desktop Management: I was responsible of the desktop management activities, in automating, standardizing and auditing the Windows network: patch management, software deployment and reports. 6. Network infrastructure: I was also involved in the renewing of the network infrastructure project, which included cabling, racking and setup of the devices (Servers, SAN and switches). 7. Communication: Management of the internal AVAYA phone system and configuration of Mobile Phone devices. 8. IT Projects: I was in liaison with external IT companies in order to coordinate some projects by providing them all the information needed. Show less
-
-
-
International AIDS Society
-
Switzerland
-
Non-profit Organization Management
-
100 - 200 Employee
-
IT Intern
-
Feb 2012 - Dec 2012
- I ensured infrastructure's continuity in a Windows environment - I also handled helpdesk and support for the Geneva office (45 users) - From February through July 2012 I managed the IT onsite project for the International AIDS 2012 Conference in Washington D.C with overall technical and budget responsibility for 25000 people. This position gathers various conference projects that I coordinated for this event: 1. Operational Timeline: Planning how and when the various setups will be done throughout the venue with all our suppliers. 2. Network and landlines: Liaison with the Convention Center’s supplier and collection of all the needs regarding the Internet drops / Wi-Fi / VLANs (70Mbps). 3. IT Equipment: Liaison with our local supplier and assessment of all the IT requirements including 300 workstations, 100 laptops, and 120 printers. 4. Electricity: Liaison with the Conference Center’s supplier and estimation of the electrical needs during the event based on the IT requirements in order to estimate a budget. 5. Onsite Communication: Finding a local mobile phone supplier, studying the best offer, negotiation of the contract and proposition of a sponsorship based on a budget. 6. Internet Café: Choosing an internet café software to be used at the conference, planning the operational timeline and managing it with the help of volunteers. Show less
-
-
-
-
IT Intern
-
Apr 2011 - Jul 2011
- I handled helpdesk and support for the Geneva office (45 users). - I also set up and managed a VMWare solution (ESXi). - And from May through July I assisted my Manager in the IT onsite project for the IAS 2011 Conference in Rome, Italy. This position gathers various conference projects that I coordinated for this event: 1. Assessment of requirements: Collection of the needs regarding the IT equipment and the local mobile phones. 2. Internet Café: Choosing an internet café software to be used at the conference and managing it with the help of volunteers. Show less
-
-
-
OCI
-
United Kingdom
-
International Trade and Development
-
1 - 100 Employee
-
System and Network Technician Intern
-
Jan 2010 - Mar 2010
- I was part of an expert’s team and I assisted them during their different missions. These missions consisted in the setting up of servers (in workshop or onsite), network configurations, migrations or backup configurations for customers. - I was part of an expert’s team and I assisted them during their different missions. These missions consisted in the setting up of servers (in workshop or onsite), network configurations, migrations or backup configurations for customers.
-
-
Education
-
2009 - 2012
eXia - Ecole Supérieure d'Informatique du CESI STRASBOURG
Manager des Sytèmes d'Information -
2007 - 2009
eXia - Ecole Supérieure d'Informatique du CESI STRASBOURG
Analyste Programmeur, Système d'information -
1997 - 2007
Institution Sainte Philomène
Baccalauréat Scientifique, Option Physique Chimie
Community
