Thomas Henry

Project Manager at MTM Technologies
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Contact Information
us****@****om
(386) 825-5501
Location
West Babylon, New York, United States, US

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5.0

/5.0
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Barry Blaes

Having worked for/with for Tom for many years, he was someone that inspired me to work better and smarter. His management and business skills are extensive. Tom would be suburb asset to any company.

Gerry Mulderig PMP, ITIL

I have had the pleasure of working with Tom for over 20 years. Tom is a very detail-oriented and analytical IT professional who is ready to invest whatever it takes to complete an assignment.Tom has a broad scope of experience from both technical and management perspective. Tom has strong client relationship skills and is comfortable with detailing with senior level customer personnel. Tom is a proven leader and has led many technical teams - more than a few on very short notice. He was a key go-to manager who helped us tackle our most critical challenges that were impacting our business. Tom would be an asset to any company's management team.

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Experience

    • United States
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Project Manager
      • Mar 2013 - Present

      Project consultant, provide oversight for network and VOIP projects. Project consultant, provide oversight for network and VOIP projects.

    • United States
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Director of Field Services
      • Jul 2009 - Mar 2012

      Oversaw daily coordination of services, both maintenance, and IT Services. Provide direction and support to 14 program managers and 6 service delivery managers who supported national programs and 320+ people. Worked with all of the major managed services providers including DELL, HP, EDS, CSC, & IBM. Revenue generation in excess of $60M annual and maintained acceptable margin goals. Oversaw daily coordination of services, both maintenance, and IT Services. Provide direction and support to 14 program managers and 6 service delivery managers who supported national programs and 320+ people. Worked with all of the major managed services providers including DELL, HP, EDS, CSC, & IBM. Revenue generation in excess of $60M annual and maintained acceptable margin goals.

    • Eastern Regional Director
      • Nov 2006 - Jul 2009

      Led the effort to reduce operating expenses ensuring continued high SLA compliance and strong customer satisfaction to our Enterprise Level - High Availability clients. These efforts positioned the company to be offered up for sale to new ownership.

    • National Program Director
      • Jul 2003 - Oct 2006

      Managed the Program Management Team to drive SLA compliance, Customer Satisfaction/Retention, Program Risk Management and P&L performance. In addition, the Program Management Team enabled growth by farming existing Programs as well as reference accounts for new opportunities. Responsible for customer relations and programs with major companies, such as NYC HHC, Verizon, IBM, Wells Fargo, HP, MCI, Honeywell, Kraft, and DuPont.

    • Northeast District Director
      • Jan 1997 - Jun 2003

      Provided leadership for the Area Service Managers and Program Managers who acted as liaisons for our nationwide customer base.

Education

  • Stony Brook University
  • Suffolk County Community College
    Associate, General Studies

Community

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