Thomas Gutierrez

Casino Shift Manager at Blue Chip Casino Hotel Spa
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Chicago Area

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Experience

    • United States
    • Gambling Facilities and Casinos
    • 1 - 100 Employee
    • Casino Shift Manager
      • Sep 2021 - Present

    • United States
    • Gambling Facilities and Casinos
    • 100 - 200 Employee
    • Director of Table Games Operations
      • Oct 2020 - Jul 2021

    • Gambling Facilities and Casinos
    • 200 - 300 Employee
    • Director of Table Games Operations
      • Sep 2017 - Apr 2021

      Responsible for day to day operations of the Table Games and Poker Departments consisting of 49 Table Games, 14 Poker tables and a highly diverse staff of 211 team members.Member of the Majestic Star Casino Senior Leadership Team.

    • Casino Shift Manager/Assistant Casino Shift Manager
      • Jul 2007 - Sep 2017

      Responsible for Table Games operations on assigned shift at the direction of the Director of Table Games Operations. Responsible to grow the business through sound decisions, forward thinking and outstanding internal and external guest service.Created Card Count team. Taught card counting and advantage play to Table Games supervisors.

    • Table Games Trainer
      • Mar 2005 - Jul 2007

      Responsible for hiring and promoting all Supervisors and Dealers.Taught new and existing table games as needed to Table Games supervisors, dealers, surveillance and Indiana Gaming Commission agents.Produced Indiana Gaming Commission internal controls for new games and procedure manuals for all table games.

    • Pit Manager, Floor Supervisor, Dealer
      • May 1996 - Mar 2005

      Manager of Table Games pit of up to twenty games.Responsible for smooth implementation and transitions of employees, guest satisfaction, estimating overall pit win/loss, game decisions and communication with the Casino Shift Manager.

    • United States
    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • News Anchor, Reporter, On Air Personality
      • 1993 - 1996

      WZVN-FM afternoon news anchor with comprehensive experience covering local government, special events and breaking news stories. Other duties included personal appearances, hosting a music show, live remotes and commercial voice for numerous sponsors. WZVN-FM afternoon news anchor with comprehensive experience covering local government, special events and breaking news stories. Other duties included personal appearances, hosting a music show, live remotes and commercial voice for numerous sponsors.

    • Operations Manager, News Director, On Air Personality
      • 1988 - 1991

      Responsible for all day to day operations while supervising 60 student associates of Columbia College Radio. Responsible for all day to day operations while supervising 60 student associates of Columbia College Radio.

Education

  • Columbia College Chicago
    Communication and Media Studies

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