Experience

Catholic Charities of Baltimore

• United States
• Individual and Family Services
• 300 - 400 Employee

• Talent Acquisition Partner

  • Oct 2018 - Present



Sheppard Pratt

• United States
• Mental Health Care
• 700 & Above Employee

• Staff Trainer/Mentor

  • Jul 2009 - Sep 2018

  • Develop and deliver training programs specific to residential treatment• Maintain all employee training records• Ensure compliance with The Joint Commission (TJC) standards, health system policy, and all applicable regulatory bodies as related to employee training and competencies• Liaise with authorities and residents’ legal counsel regarding ongoing criminal cases and behavioral management issues• Maintain communication with various state agencies to ensure compliance with regulations• Conducts investigations surrounding allegations against staff• Monitor seclusion and restraint video and documentation to ensure quality and compliance• Work closely with other health system departments, such as quality, compliance, and human resources• Member of residential and nursing leadership teams• Active member of health system Infection Control Committee• Green-Beader (crisis response team) and Blue-Beader (medical emergency response team)• Sunrise (EMR) super user• Works closely with direct care and school staff to reinforce the skills and values of the health system• Coordinated team responsible for improving crisis response throughout Towson campus• Revamped orientation and training process for all residential employees• Utilized LEAN techniques to digitize employee training files and reducing seclusions and restraints within the residential treatment center• Active participant in Outcomes Meetings to review dashboard of metrics for seclusions and restraints, assaults, falls, and other pertinent clinical data• Educate and reinforce essential competencies such as active listening, boundaries, documentation, dress code, verbal intervention techniques, MSDE requirements, risk management notification protocols, suicide risk, UDS protocol, nurse notification procedures, reporting inappropriate sexual behavior, and visual observation guidelines