Experience

NBS

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Account Manager

  • May 2023 - Present



Vertu Motors plc

• United Kingdom
• Retail Motor Vehicles
• 700 & Above Employee

• Business Manager

  • Mar 2022 - May 2023

• BMW M & GKL Specialist

  • Dec 2020 - Mar 2022



Inchcape UK

• United Kingdom
• Motor Vehicle Manufacturing
• 400 - 500 Employee

• BMW Certified Sales Executive

  • Jul 2018 - Dec 2020



GOWLAND WHITE (SURVEYORS & ESTATE AGENTS) LIMITED

• Real Estate
• 1 - 100 Employee

• Property Negotiator

  • Oct 2016 - Jun 2018

  • Generate sales leads and convert to new instructions • Generate mortgage and conveyancing leads • Work closely with potential buyers, building a rapport and ensure they are kept up to date with all available properties for sale or coming to the market. • Communicating and maintaining regular contact with vendors, building a trusting relationship to retain and repeat their business. • Maintain a database of potential buyers for matching with available properties • Be alert and responsive to new business opportunities and forward diarising for call backs • Discuss all aspects of selling and buying property with clients and solicitors • Dealing with clients via phone, email, web portal and face to face Show less



EE

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Customer Retentions & Sales Agent

  • Oct 2011 - Oct 2016

  Retaining customers within the company as a telephone based sales agent Working as a covering manager for a 12 person sales team, frequently liaising with the operation manager and scheduling departments Exceeding revenue, customer satisfaction and cross sell targets Collating and formally presenting performance and agent efficiency statistics Providing coaching and performance improvement sessions with individuals and groups using SMART principles Completing call listening to grade calls and ensure they meet all guidelines and standards that are expected by the business and other regulatory bodies. Show less