Thomas Giesel
Vice President Operations at Aimbridge Hospitality- Claim this Profile
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Topline Score
Bio
Anyssa Rubio
I had the pleasure of working with Thomas at Extended Stay of America. During my years of working with Thomas he was a reliable counter part that always demonstrated care and dedication to both our fellow associates and customers. He was responsive to an array of issues and managed with great care. Thomas was an asset to the business and I recommended him highly.
Nadia Herrera
Clear on his message, resourceful and employee focused. Allowed you to innovate and think outside the box.
Anyssa Rubio
I had the pleasure of working with Thomas at Extended Stay of America. During my years of working with Thomas he was a reliable counter part that always demonstrated care and dedication to both our fellow associates and customers. He was responsive to an array of issues and managed with great care. Thomas was an asset to the business and I recommended him highly.
Nadia Herrera
Clear on his message, resourceful and employee focused. Allowed you to innovate and think outside the box.
Anyssa Rubio
I had the pleasure of working with Thomas at Extended Stay of America. During my years of working with Thomas he was a reliable counter part that always demonstrated care and dedication to both our fellow associates and customers. He was responsive to an array of issues and managed with great care. Thomas was an asset to the business and I recommended him highly.
Nadia Herrera
Clear on his message, resourceful and employee focused. Allowed you to innovate and think outside the box.
Anyssa Rubio
I had the pleasure of working with Thomas at Extended Stay of America. During my years of working with Thomas he was a reliable counter part that always demonstrated care and dedication to both our fellow associates and customers. He was responsive to an array of issues and managed with great care. Thomas was an asset to the business and I recommended him highly.
Nadia Herrera
Clear on his message, resourceful and employee focused. Allowed you to innovate and think outside the box.
Experience
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Aimbridge Hospitality
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United States
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Hospitality
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700 & Above Employee
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Vice President Operations
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Nov 2022 - Present
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MasterCorp, Inc.
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United States
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Hospitality
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500 - 600 Employee
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Regional Director
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Jul 2021 - Nov 2022
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Extended Stay America
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United States
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Hospitality
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700 & Above Employee
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Regional Vice President Of Operations
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Feb 2005 - Jul 2020
Operational Excellence: • Navigated through several major operational challenges including Hurricane Harvey, California Wildfires, and COVID-19 Pandemic: o Managed evacuation procedures and ensured guests they would be safe during the Thomas Wildfire in California o Operated safely during the COVID-19 pandemic by motivating employees during unsure times and traveled to struggling hotels as a personal commitment to each staff • Awarded most improved region YOY in 2017 for the Texas region by implementing new management strategies, new sales strategies, and addressed all guest concerns that affected the experience resulting in double digit revenue growth Collaboration & Communication: • Presented various topics to over 200 employees at several conferences on behalf of the Extended Stay America Organization including security, HR, sales training, operational training, and new SOP Implementation Strategies • Collaborated with senior leadership for quarterly business reviews to analyze the status of the region utilizing metrics including guest satisfaction, facility conditions, HR challenges, and financial performance KPI’s Organizational Leadership: • Performed several management positions including General Manager, Operations Task Force Manager, District Manager, Regional Director of Operations, and Senior Director of Operations to understand the company as a whole and quickly identify challenges from various viewpoints • Relocated nationwide to aid struggling regions within the organization by improving operational efficiency and performance. • Identified challenges and areas of improvement for each region by touring each hotel, meeting with hourly and salaried teammates, and understanding the market to devise action plans to tackle each challenge Show less
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Store Manager / Sales and Marketing Manager
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Jan 2002 - Jan 2005
Responsible for managing daily store operations including sales and marketing, human resources, inventory control and purchasing functions Responsible for managing daily store operations including sales and marketing, human resources, inventory control and purchasing functions
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Sheraton Atlanta Hotel
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United States
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Hospitality
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100 - 200 Employee
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Front Office Representative
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Jan 2003 - Dec 2003
Front Desk Operations and Night Auditor Assisted the Manager on Duty for all hotel departments Front Desk Operations and Night Auditor Assisted the Manager on Duty for all hotel departments
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Assistant Camp Manager
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Jan 2001 - Dec 2001
Maintained Guest Service standards Assisted in Camp Operations Management Maintained Guest Service standards Assisted in Camp Operations Management
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Food & Beverage Manager Assistant
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Jan 1999 - Dec 1999
Assisted in operations in the Food & Beverage departments Assisted in operations in the Food & Beverage departments
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Education
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American Intercontinental University
Business Administration core classes, Business Administration, Management and Operations -
Allenby College Centurion
Associate’s Degree, Hospitality Operations Management -
American Hotel & Motel Association
Various Courses, Hospitality Operations Management