Thomas Foster

Certified Store Training Manager at Take 5 Oil Change
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Location
Magnolia, Texas, United States, US

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Experience

    • Motor Vehicle Manufacturing
    • 400 - 500 Employee
    • Certified Store Training Manager
      • Jun 2020 - Present

      As a CTMS for the Houston West district I am responsible for the certification and training of all shop staff throughout the district which includes 10 stores. I maintain the training schedule for all shop staff and hold and participate in weekly meetings with district store managers and then with my district manager and the regional training manager to maintain and update the training and certification schedule set by company policy. I am responsible for ensuring that company policies and procedures are all maintained and utilised on a day-to-day basis within the stores by the store managers and crew members. Show less

    • United States
    • Retail
    • 300 - 400 Employee
    • Store Manager
      • Feb 2018 - May 2020

      I have the daily responsibilities of a store manager, I am also a district trainer so I am responsible for the training of wash staff members as well as store managers and store assistant managers throughout the district. I have taken part with the staffing and opening of 4 locations. I have trained and developed 3 store managers and 5 assistant store managers as well as staff members in excess of 50 crew members. Of the 3 store managers I hired 1 as crew members and develop them all the way to successful store managers and of the 5 assistant managers 2 of them I hired as crew members and developed them to assistant managers with 1 going on to become store managers. I have been directly involved with the design and implementation of policy and procedure throughout the greater Houston area working directly with my regionals and Houston Operations. In store I am responsible for the daily operation of the store. This includes but is not limited to human resources staffing scheduling training and maintaining the highest levels of customer service and employee performance, facilities maintenance which includes daily weekly and monthly review of the equipment and the operation of the wash. I also am responsible for the monthly PNL review for the store including all COGS and EBITDA. Show less

    • United States
    • Farming
    • 1 - 100 Employee
    • Parts Manager
      • Mar 2017 - Feb 2018

      Parts manager ensures the operations of the parts department. Inventory control and shipping & receiving. Human Resources, Staffing and employee counseling. Manages the profit margin for the Department. Designs and implements procedures within the parts department to reduce cost and increase sales for parts to retail customers service customers and internal customers. Parts manager ensures the operations of the parts department. Inventory control and shipping & receiving. Human Resources, Staffing and employee counseling. Manages the profit margin for the Department. Designs and implements procedures within the parts department to reduce cost and increase sales for parts to retail customers service customers and internal customers.

    • Hospitals and Health Care
    • 1 - 100 Employee
    • General Manager
      • Jun 2016 - Jan 2017
    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • General Manager
      • Oct 2015 - Jun 2016
    • United States
    • Truck Transportation
    • 1 - 100 Employee
    • Logistics Coordinator
      • Apr 2015 - Oct 2015

      Night dispatch, customer service,customer relations, sales, routing, driver coordination Night dispatch, customer service,customer relations, sales, routing, driver coordination

    • United States
    • Field Operations Manager
      • Aug 2013 - Jan 2015

      Logistics control, operations management control of deliveries Logistics control, operations management control of deliveries

    • United States
    • Graphic Design
    • 1 - 100 Employee
    • Outside Salesmen
      • Feb 2012 - Jul 2013

      Customer retention and sales, dispatch logistics and transportation control. Customer retention and sales, dispatch logistics and transportation control.

    • United States
    • Freight and Package Transportation
    • 1 - 100 Employee
    • Night Dispatch Lead/ Asst. Delivery Coordinator
      • Jan 2011 - Jan 2012

      Dispatch operations, management, and delivery control of merchandise to customers, delivery logistics and routing. Dispatch operations, management, and delivery control of merchandise to customers, delivery logistics and routing.

Education

  • University of Houston

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