Thomas Finger

IT Network & Support Manager at Finger Lakes Performing Provider System
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Contact Information
us****@****om
(386) 825-5501
Location
Rochester, New York, United States, US
Skills

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Credentials

  • Microsoft Certified: Azure Administrator Associate
    Microsoft
    Jun, 2019
    - Nov, 2024
  • MCP
    Microsoft

Experience

  • Finger Lakes Performing Provider System
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • IT Network & Support Manager
      • Dec 2020 - Present

    • IT Network & Support Specialist
      • Feb 2020 - Dec 2020

  • Wellington Steele & Associates, Inc.
    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Systems Engineer at Xerox Corporation
      • Aug 2019 - Feb 2020

      Contractor with Xerox Digital eXperience Engineering Support Services Contractor with Xerox Digital eXperience Engineering Support Services

  • Synoptek
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • DEPLOYMENT ENGINEER II
      • Apr 2004 - May 2019

      DEPLOYMENT ENGINEER II (January 2017-May 2019) Continued many roles from previous position using updated software and SaaS applications. Provisioned VMs on various platforms, including VMware, Hyper-V and Azure. Onboarded new ITaaS (outsourced IT) clients. Deployed management, monitoring and IT security tools. Team Subject Matter Expert on Azure services. Adapted PowerShell scripts to improve consistency and maximize efficiency of Azure IaaS deployments. Identified opportunities for improving clients’ IT systems to meet current and future business needs. IMPLEMENTATION TECHNICIAN II (January 2013- January 2017) Provisioned orders for hosted VMs on VMware vCloud Director. Configured Double-Take for multiple disaster recovery and migration projects. Configured server roles and software including RDS, AD, GPOs and SQL. Installed monitoring and anti-virus tools per client specifications. Documented systems and client requirements to facilitate support teams. Performed migrations of legacy e-mail and anti-spam systems to newer platforms. Collaborated with project managers to ensure high customer satisfaction during onboarding process. WINDOWS SYSTEMS ADMINISTRATOR (December 2007-January 2013) Administered Windows Server 2003 and 2008 R2 servers and MS-SQL databases that supported corporate website and client self-service portal. Administered IIS 6 cluster that hosted over 1,100 client websites. NETWORK ADMINISTRATOR (April 2005-December 2007) Implemented IT infrastructure changes following corporate merger. Resolved escalated helpdesk requests pertaining to network connectivity, routing and RSA SecurID authentication. Upgraded cabling and organized multiple data centers. LEVEL 1 IT SUPPORT (April 2004-April 2005) Supported 1,200 PCs and users via phone and in person. Assisted users with hardware and software issues and technical questions. Show less

  • Several Agencies
    • IT Contractor
      • Jul 2003 - Apr 2004

      Choice One Communications : Level 1 IT support - contract to hire (December 2003 - April 2004) Rochester City School District : PC imaging and deployment project (Oct 2003) General Motors: Windows NT to Windows 2000 migration project (July 2003) Choice One Communications : Level 1 IT support - contract to hire (December 2003 - April 2004) Rochester City School District : PC imaging and deployment project (Oct 2003) General Motors: Windows NT to Windows 2000 migration project (July 2003)

Education

  • Rochester Institute of Technology
    BS, Information Technology

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