Experience

Oplign, LLC

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Operations Manager

  • Jun 2022 - Present

  Oplign /op line/ (American origin): A revolutionary data platform that harvests, encodes, relates, and values all requirements and qualifications in the global labor marketplace. Oplign /op line/ (American origin): A revolutionary data platform that harvests, encodes, relates, and values all requirements and qualifications in the global labor marketplace.



Sisk Auto Mall

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Service Advisor

  • Aug 2021 - Apr 2022

  Had the highest grossing sales and highest profit margin sales for multiple months over three other Service Advisors. Master level trained and completed highest level of training provided by Fiat Chrysler Corporation for Service Advisors Managed the care and service for the customer's vehicle while managing expectations. Automotive Service Advisors greet customers and assist them with any inquiries they may have. Perform vehicle walk arounds and document customer concerns to enable the technician to properly diagnose and service the vehicle. Selling Service directly to the customer on the front-lines. Service Advisors prioritize required services, and are prepared to provide options upon request. Document declines for services and ask for follow-up on future service considerations. Keep customers informed on completion times, service expenses, and possible changes. Service Advisors remain involved with the delivery of the vehicle to the customer upon completion to ensure all customer concerns can be addressed. Spend quality time building a professional relationship with the customer. Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle. Show less



JPM

• France
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Service Advisor

  • Jan 2020 - Aug 2020

  Create work orders, orders parts, quotes for customers, orders parts, invoices customer and closes work order when work is complete. Gold Certified with Polaris and Bronze certified with Yamaha for Service Advisor duties. Create warranty claims, and manage the warranty claim process for Yamaha and Polaris Work as a team to resolve any service issues for customers, co-workers, Yamaha, Indian and Polaris Provide outstanding service to the customer Perform unit inspection for obvious body damage and needed maintenance Review Work Orders to ensure accuracy for invoicing and warranty Show less



US Army

• United States
• Armed Forces
• 700 & Above Employee

• • Jul 2016 - Oct 2019

  3rd Brigade of 101st Division (Airborne)Fort Campbell, KYThe Brigade PSYOP Planner utilized limited assets to increase friendly information dissemination while reporting directly to the Train Advise and Assist South (TAAC-S) Commander and the Commander of the 3rd Brigade while deployed to Kandahar, Afghanistan in support of Operation Resolute Support and Operation Freedom Sentinel.• Leveraged synchronized web-based products, print, radio, television, and face to face engagements to counter negative perceptions, and influence the target audience.• Developed foreign military and police counterparts to improve local and regional media operations to improve perceptions and reduce negative publicity by coordinating their effects with ongoing operations, and providing training.• Maximized the impact of deliberate meetings with foreign provincial governors and generals by coordinating outside media effects to develop positive public sentiment to increase the confidence with the host nation. Show less

• • May 2015 - Jul 2016

  6th Battalion of the 4th Psychological Operations Group (Airborne) Fort Bragg, NC The Training Planner efficiently planed and coordinated administrative training for the entire battalion, as well as pre-deployment training for multiple operational teams.• Planned, scheduled, and coordinated the ammunition, billeting, facilities, and trainers for multiple training events that allowed 250 Soldiers to deploy fully trained.• Coordinated weekly meetings to manage the unit's current and planned training.• Planned and instructed weekly training to increase the institutional knowledge for the unit's personnel. Show less

• • Feb 2013 - May 2015

  A Company of the 6th Psychological Operations Battalion (Airborne)Fort Bragg, NC The Operational Planning Team Chief ensured proposed and currently funded programs were properly staffed, managed, as well as required Congressional reporting was complete for deployments to Qatar and Kabul, Afghanistan in support of Operation Enduring Freedom and Operation Resolute Support. • Planned and provided synchronized operational influence effects for the Commander, Central Command (CENTCOM), designated Joint Task Forces, U.S. country teams in the CENTCOM area of responsibility and other U.S. government agencies.• Developed and revised multimedia plans for supporting Geographic Combatant Commander'sOperations, contingency operations, and Mission Performance Plans for supported U.S. Embassies.• Specialized in decision making processes for new operational plans in the Central Asian States while ensuring funding and Congressional reporting Show less

• • Mar 2009 - Feb 2013

  C Company of the 9th Psychological Operations Battalion (Tactical)Fort Bragg, NC The Team Leader optimized information dissemination to capitalize on battlefield success while integrating with Special Operations units on multiple tactical media team deployments in Qatar, as well as Badghis and Helmand provinces in Afghanistan in support of Operation Enduring Freedom.• Conducted multiple tactical radio, print, and face to face engagements in support of multiple Operational Detachment Alphas (ODAs), Marine Special Operations Teams (MSOTs) and Navy Sea Air and Land units (SEALs) while conducting Village Stability Operations in support of Combined Joint Special Operations Task Force Afghanistan.• Responsible for the health, welfare, safety, discipline, and professional development for a three man media team while ensuring the accountability, serviceability, maintenance of mission essential equipment and vehicles valued in excess of $800,000. Show less



US Army

• United States
• Armed Forces
• 700 & Above Employee

• • Mar 2006 - Mar 2007

  61st Maintenance CompanyCamp Stanley, KoreaThe Technical Inspector maintained quality standards by approving incoming materials, in process production, and finished products, recorded quality results by inputting data into database. • Conducting visual and measurement tests. • Rejected and returned unacceptable materials. • Communicated required adjustments to production supervisor. • Maintained a safe and healthy work environment by following standards, procedures, and legal regulations. Show less

• • Apr 2004 - Mar 2006

  263rd Maintenance CompanyAs Wheeled Vehicle Mechanic Maintainer inspected, serviced, maintained, repaired, replaced, adjusted and tested wheeled vehicles, their associated trailers, and material handling equipment systems, subsystems and components. • Serviced automotive electrical systems including wiring harness, and starting and charging systems.• Perform wheeled vehicle recovery operations.



United States Marine Corps

• United States
• Armed Forces
• 700 & Above Employee

• Automotive Maintenance Technician (3521)

  • Feb 1998 - Feb 2002

  Motor Transport Maintenance Company As an Automotive Maintenance Technician services, inspects, maintains, and repairs motor transport equipment at the field level. Specialized in troubleshooting, diagnosing and repairing hydraulic systems, as well as cranes. Motor Transport Maintenance Company As an Automotive Maintenance Technician services, inspects, maintains, and repairs motor transport equipment at the field level. Specialized in troubleshooting, diagnosing and repairing hydraulic systems, as well as cranes.