Experience

Perr&Knight

• United States
• Insurance
• 100 - 200 Employee

• Senior Product Design Consultant

  • Mar 2014 - Present

  - Product design and form development for both accident & health and property and casualty products for individual, group and blanket platforms. - Product compliance reviews to assist in the development process and/or identify potential regulatory issues - Coverage comparisons to identify trends, benefits, exclusions and other provisions in competitors' forms - Product design and form development for both accident & health and property and casualty products for individual, group and blanket platforms. - Product compliance reviews to assist in the development process and/or identify potential regulatory issues - Coverage comparisons to identify trends, benefits, exclusions and other provisions in competitors' forms



Amazon

• United States
• Software Development
• 700 & Above Employee

• Seasonal Shipping Supervisor

  • Oct 2013 - Mar 2014

  Pick, pack, and ship customer orders. Use shipping software to ship and track packages. Troubleshoot shipping problems and errors to resolution. Communicate with fellow employees and coordinate activities according to needs. Ensure that all safety measures and precautions are in place and being used regarding the docks and trailers. Pick, pack, and ship customer orders. Use shipping software to ship and track packages. Troubleshoot shipping problems and errors to resolution. Communicate with fellow employees and coordinate activities according to needs. Ensure that all safety measures and precautions are in place and being used regarding the docks and trailers.



Transportation Security Administration (TSA)

• United States
• Government Administration
• 700 & Above Employee

• Transportation Security Officer

  • Jan 2013 - Oct 2013

  TRANSPORTATION SECURITY ADMINISTRATION, DFW Airport, Grapevine, TX Implements security-screening procedures that are central to Transportation Security. Administration objectives and that will serve to protect the traveling public by preventing any deadly or dangerous objects from being transported onto an aircraft. Assists in conducting screening of passengers, baggage and cargo, and in monitoring the flow of passengers through the screening checkpoints to facilitate the orderly and efficient processing of passengers. Maintains close communication with supervisors regarding any issues that might reveal a weakness or vulnerable area of security screening that is discovered in the course of screening duties. Participates in information briefings concerning security-sensitive or classified information.



Insphere Insurance Solutions

• United States
• Insurance
• 700 & Above Employee

• Learning Solutions Senior Project Manager

  • Sep 2002 - Jul 2012

  Increased productivity by creating and implementing a nationwide training and testing program for a national sales force. Reduced sales downtime by converting all trainings from face-to-face to online, then to on-demand. Led the project to design a comprehensive certification program for sales force. Implemented automated learning management system (LMS) along with tracking and record keeping systems. This project led to reduced training costs. Increased training efficiencies by designing and leading Best Practices surveys, interviews and focus groups; interpreted the results, then redesigned trainings to incorporate best practices. Administered and interpreted Profiles International Human Resource assessments to all sales executives, managers and leaders in order to supplement and enhance best practices research. Enhanced operations by analyzing, interpreting and reporting statistical and business data from multiple databases, including Excel, Access and SPSS. Interpreted and implemented privacy and security regulations in order to assure compliance with federal laws, including HIPAA and electronic security. Led a team of 3 to 5 individuals while implementing project management and best practices projects.



Aegon

• Financial Services
• 700 & Above Employee

• Compliance Manager

  • Jan 1999 - Sep 2002

  Managed a team of 3 to 5 individuals to research, develop and file for regulatory approval products for multiple lines of health and life insurance. Managed third party contracts and contractors, such as contracts with managed care providers, thereby reducing company and consumer costs. Centralized compliance with state and federal laws in order to improve quality. Guided the elimination of the business unit by seeking necessary regulator approval. Assured consistency in regulatory interpretation by establishing, coordinating and chairing a Compliance Committee.



National Health Insurance Company

• AVP, Submissions and Compliance

  • 1984 - 1994