Experience

Ozark Trails Council 306
• United States
• Advertising Services
• 1 - 100 Employee
• District Executive

  • Jul 2022 - Present


Williams Shoes of Springfield DBA Red Wing Shoes

• Store Manager

  • Feb 2020 - Jul 2022

  • Grew sales and improved margins through the COVID-19 Pandemic through development and utilization of customer-centric guided sales that emphasized upsales of higher margin items • Consistently met and exceeded key performance indicators set by corporate and regional management through proper training and utilization of corporate SOPs • Oversaw full lifecycle employment of up to seven active employees utilizing hands on and CBL training • Utilized data to maintain and improve inventory during global product shortages, including a shift towards higher volume and higher margin items • Worked with organizational customers to discover and meet safety footwear needs, oversee account maintenance, and assist with billing • Increased margins and profitability during a sales decline due to current world events • Improved customer experience as demonstrated by over 70 five-star Google reviews over the course of two years Show less



Eurasia Coffee & Tea

• United States
• 1 - 100 Employee

• Cafe Manager

  • Jun 2018 - Jan 2020

  • Managed daily and weekly operations of a multi-faceted, multi-location business • Organized, developed, and quoted on-site caterings for events ranging from 10-35 people, and off-site events ranging from 30-350 people • Developed, implemented, and trained staff on systems and procedures that optimized efficiency, improved quality, and reduced costs • Collaborated with management team for development of new menu items and marketing strategies • Transformed young staff beyond simple retail mentality into young professionals Show less



SafeHaven ADT

• Relocation Manager

  • Mar 2018 - Jun 2018

  • Expanded customer base through direct marketing • Empowered staff and improved sales through positive atmosphere • Expanded customer base through direct marketing • Empowered staff and improved sales through positive atmosphere



Hebrews Coffee

• United States
• Hospitality
• 1 - 100 Employee

• Manager

  • Jul 2015 - Feb 2018

  • Managed all aspects of two locations including eight staff • Coordinated inventory management and ordering with primary location • Fostered a positive environment that improved sales and created a welcoming environment for hospital guests • Managed all aspects of two locations including eight staff • Coordinated inventory management and ordering with primary location • Fostered a positive environment that improved sales and created a welcoming environment for hospital guests



Mama Carmen's Espresso Cafe

• Barista

  • Feb 2014 - Jul 2015

  • Consistently exceeded sales goals • Helped with training and inventory management • Assisted with social media marketing, through information gathering, arranging photo shoots, and editing • Consistently exceeded sales goals • Helped with training and inventory management • Assisted with social media marketing, through information gathering, arranging photo shoots, and editing



Camp Orr, Westark Area Council, BSA

• Trek Director

  • May 2009 - Jun 2014

  • Ensured staff had proper training through implementation of programs and direct training • Simultaneously coordinated multiple units’ itineraries, including food, equipment, lodging, and transportation • Ensured staff had proper training through implementation of programs and direct training • Simultaneously coordinated multiple units’ itineraries, including food, equipment, lodging, and transportation



United Campus Ministry

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Grounds and Facility Manager

  • Oct 2010 - May 2014

  • Coordinated with students and staff for events; maintained clean facilities and grounds • Maintained clean facilities and grounds • Performed basic maintenance and repairs • Coordinated with students and staff for events; maintained clean facilities and grounds • Maintained clean facilities and grounds • Performed basic maintenance and repairs



Good Shepherd Lutheran Church

• United States
• Religious Institutions
• 100 - 200 Employee

• Contemporary Worship Intern

  • Oct 2011 - May 2012

  • Communicated vision between pastor and volunteers • Created and coordinated events between different services and churches • Communicated vision between pastor and volunteers • Created and coordinated events between different services and churches