Experience

Reliance Worldwide Corporation – APAC

• Manufacturing
• 1 - 100 Employee

• National Account Manager

  • Jan 2021 - Present



Fletcher Building

• New Zealand
• Building Materials
• 700 & Above Employee

• Category Manager

  • Apr 2014 - Jan 2021

  I managed for Mico and PlaceMakers, The Back of Wall plumbing category and its product portfolio while fostering and key relationships with both internal and external stakeholder's. The aim was to drive procurement gains, better buying through high quality products whilst delivering EBIT returns. Achievements: Turned around BOW Plumbing performance from declining to growth in the first year. Delivered consistent growth and exceeded budget targets over 6 years whilst increasing margin.Key contact for BOW suppliers and develop strong relationships built on mutual outcomesManaged two direct reportsGiven incremental, high-profile categories. to developLed Conference, Roadshow, Sales and professional development meeting events and presentations.Joint business plan and 5 year strategy creation.Led low cost country sourcing projects.Range and shelf plan management.Negotiating Terms of Trade and delivering over and above Marketing funds.

• Branch Manager West Auckland (Henderson New Lynn

  • Jul 2012 - Jun 2014

  Multi site branch manager for Mico Plumbing and Bathrooms part of fletcher building over two West Auckland sites at Henderson and new Lynn. Selling plumbing, heating and bathroom products and growing the greater business with the support of my great teamBranch Manager West AucklandMico Henderson July 2012 to February 2013 Mico Henderson New Lynn February June 2014Role Description: Driving profitable sales of the Henderson and New Lynn Branches through attracting and maintaining customer base, managing 12 direct reports, negotiating with suppliers, and actively managing inventory and reducing the running costs. Achievements:Achieved full year ebit and full year Bonus, x ranked branch performance-wise (both branches)Awarded most improved branch May (Henderson)Top Branch for April (Henderson)Turned Mico Henderson around from making a loss to making a profit Grew and retained customer base Introduced new gas range in Mico Henderson. The Area Manager and I then worked together to implement this across 16 branches in region one. This product range provided incremental sales, enhanced margin and was exclusive to Mico.Hire a new dynamic team that want to be the forefront in customers service while providing the ultimate experienceAlong with the Henderson team, I raised the most amount of money for the Cure Kids Charity in Region One.



Mico Plumbing

• Branch Manager

  • Apr 2008 - Jul 2012

  Role Description: Driving profitable sales of the New Lynn Branch through attracting and maintaining customer base, managing staff, negotiating with suppliers, and actively reducing running costs. This role includes four direct reports and two in-direct reports. Achievements: Consistent achievement of full year targets namely: budgeted sales, Ebit and inventory levels for 3 years (2009, 2010 and 2011)Won the Mico Top Branch Award for the North Island region in May 2010.Employed three new staff and trained them up to their respective positions.Increased shop ability, reduced inventory holding and reduced shrinkage through implementing eye-level shelving throughout the store.Running of trade events e.g., bbqs, fishing trips, golf days, trade nights with prospective suppliers, meet and greetMaintained and drove further profit through negotiating with suppliers and increasing price &margin where neededRan six monthly stock takesExempt from stock takes through successful introduction of cycle counts.



Mastertrade Mt Wellington (CDNZ)

• Key Account Manager

  • Oct 2007 - Apr 2008

  Role Description: Establishing customer list for this new branch through cold calling and word of mouth. To drive profitable sales through managing and growing the customer base as well as providing the function of debtor controls. Achievements: Gained twenty customers out of thirty cold calls. These customers went on to spend around 30-60K per month and were highly profitable.Created a customer base which provided an increase sales and new business.Adding value to Mastertrade and my customersCalling on key customersQuoting contractsCold callingNegotiating currents contract prices from suppliersSourcing hard to find productsTo provide a high & consistent level of customer satisfactionTo generate sales that build on my customer base and exceed my monthly targets and ensure gross profit is maximizedRunning of trade events e.g., bbqs, fishing trips, golf days, trade nights with prospective suppliers, meet and greet



Mastertrade

• Mastertrade (CDNZ)

  • Sep 2005 - Oct 2007

  Sales Representative Mastertrade Manukau Role Description: To drive profitable sales through managing and growing the customer base as well as providing the function of debtor controls.Achievements:Adding value to Mastertrade and my customersCalling on key customersQuoting contractsCold callingNegotiating current contract prices from suppliersSourcing hard to find productsProvide a high & consistent level of customer satisfactionGenerate sales that build on my customer base and exceed my monthly targets and ensure gross profit is maximizedRunning of trade events e.g., bbqs, fishing trips, golf days, v8 super cars, trade nights with prospective suppliers, meet and greetCharity work in conjunction with MastertradeWinning back passed customers from direct competitors Ensure that my quotations are presented in a timely professional and competitive manner with effective follow until business is secured Supporting key suppliers and pushing their products to housing companies.



M A Coulter Contractors

• Plumber / Gasfitter

  • Feb 1999 - Sep 2005

  M A Coulter Contractors LTDPlumber / GasfitterAfter completing my apprenticeship with the Apprenticeship Training Trust I continued working with this employer. Primary responsibilities include.Negotiating product prices with suppliersSetting prices for services and products renderedGeneral plumbing and gas-fitting maintenanceCommercial gas-fittingBack-flow prevention testing and installing back-flow valvesSuggesting plumbing fittings for bathrooms, kitchens, laundries and providing heating solutions. Replacing roofing and guttersConstant up skilling of trade techniques and new product development.