Experience

Numecent

• United States
• Software Development
• 1 - 100 Employee

• Cloud Engineer

  • Oct 2022 - Present



Coulson Logic Limited

• Colchester, England, United Kingdom

• Director

  • Oct 2022 - Present



AXA

• France
• Insurance
• 700 & Above Employee

• Senior Technical Consultant

  • Jul 2019 - Sep 2022

  A full time position to help develop and migrate the in situ Windows 7 physical estate (2500) to an MDM managed Windows 10 platform & migrate Citrix VDI estate to Microsoft AVD (9000). Key Duties involve: Onboarding the Numecent packaging technology and developing a team to oversee packaging of all current & new internal and 3rd party software on an individual and company wide basis Onboarding BeyondTrust remote support tools and initial configuration of EPM Onboarding IGEL devices Designing/Implementing initial AVD implementation Product ownership of the modern Windows platform Liaise with global engineering teams for product enhancements & remediations Developing standard operating procedures for support teams ELS bug remediation during migrations 3rd line support Show less



International Financial Data Services (IFDS)

• United States
• Information Technology & Services
• 500 - 600 Employee

• Service Delivery Specialist

  • Jun 2016 - Jun 2019

  A full time position supporting 6000 VDI’s & 4500 end point devices including Wyse, Windows ThinPC, Windows 7 & Windows 10. Key Duties involve: Supporting, updating & deploying images / managing the back end of all physical endpoints Packaging and testing new internal and 3rd party software on an individual and company wide basis Implementing & maintaining patch management schedule for the physical estate Lead on migrating remote sites to Wyse from Windows devices Updating VDI base images for stateless environments Upgrading / maintaining the SCCM environment Security fault notice management Setup & UAT initial Windows 10 PoC images and policies Managing Microsoft Intune policies/devices Show less



NatCen Social Research

• United Kingdom
• Research Services
• 200 - 300 Employee

• Application & Infrastructure Analyst

  • Nov 2014 - Jun 2016

  A full time position in a company with over 2000 users and machines to be managed. Involved in many new research opportunities which require bespoke IT solutions.Key Duties involve:• Technical lead on migration from XP to Windows 8.1 deployment for field based staff• Technical lead on the migration from XP to Windows7 for internal staff• Packaging and testing new internal and 3rd party software on an individual and company wide basis• Resolving 3rd line support queries• Diagnosing and resolving issues at first call, where possible using remote control software to diagnose issues further if necessary• Managing over 2000 users within an active directory• Group policy deployment • Managed and Administered Windows XP, Windows 7 and Windows 8.1 workstations and laptops• IPedge phone system management• WSUS and SCCM patch management• Advising on changes within the IT department to improve efficiency Show less

• IT Analyst

  • Mar 2012 - Nov 2014