Technical Product Manager

• Mar 2021 - Present

Director of Product

• Apr 2020 - Mar 2021

I led an international team spanning four continents to successfully complete the Request for Proposal (RFP), manage the account, and oversee the adoption of the product by a major global financial institution. Simultaneously, I led the same team in executing a complex pilot program with another major institution, fine-tuning the solution to cater to their specific needs. By integrating industry-standard third-party APIs for compliance checks, I boosted operational efficiency and product usability. I also developed and executed strategic product roadmaps, collaborating across departments to ensure all stakeholder needs were met. Show less

Senior Product Development Manager

• Jun 2019 - Apr 2020

I successfully led a remote, international development team to create an alpha version of a B2B SaaS platform leveraging agile methodologies. I incorporated data-driven insights and user feedback for ongoing product improvements. I produced engaging product demonstrations, leading to three pilot agreements. I also streamlined release cycles by creating an automated test suite using python and selenium, cutting regression testing time by 80% per release.

Production Engineer

• Jan 2016 - Jun 2019

I successfully managed end-to-end onboarding for three major clients. I oversaw the entire process, ensuring a seamless and positive experience. I also handled daily deployment and rigorous testing of custom algorithms, meeting specific client needs. I was a part of the team that introduced ITRS Geneos real-time monitoring, significantly enhancing product reliability, created a comprehensive knowledge repository and standardized documentation and played a key role in streamlining onboarding by developing custom Verifix and Python scripts, reducing integration time for new clients by around 200%. Show less

Senior Technical Business Analyst

• Mar 2015 - Jan 2016

In this role I focused on the collection of enhancement requests and requirements from traders at the US Fixed Income Trade Desk. Collaborating closely with ION, a software vendor for Fixed Income order management and risk assessment, I facilitated the implementation of newly released patches/changes for the bank. I developed comprehensive reference materials and constructed a knowledge base, providing valuable resources for the US support team during project deployments and production outages. Interacting closely with the system administration team in Toronto, I ensured the proper processing of change requests. Additionally, I provided Level 1 and Level 2 support for the US Fixed Income Trade Desk, contributing to daily operations by maintaining trade stability and promptly addressing any raised concerns. Show less

Electronic Trading Application Support

• Jul 2013 - Mar 2015

I provided direct support to various aspects of Deutsche Bank New York's electronic trading desk, which encompassed Direct Market Access (DMA), Algorithmic Trading and the internal order book trading for US Equities. Leveraging the Geneos real-time monitoring platform, I was responsible for the daily monitoring of application status, errors in application logs, and server health/capacity. I engaged closely with the traders, efficiently addressing concerns or complaints by reviewing FIX messages and application logs, escalating matters as needed. I collaborated with team members, exchanges, and liquidity providers globally, to resolve any order-related issues. I also identified process gaps and introduced Python/Shell scripts for risk mitigation and stability enhancement. Show less

Assistant Vice President

• Aug 2011 - Jul 2013

I worked closely with senior business representivies and identified the most effective analytics for inclusion in business reporting. Using advanced SQL, I produced daily, weekly, and monthly business intelligence reports, catering to executives throughout the bank, including the Chief Executive Officer and the Board of Directors. I oversaw reporting for five distinct process steps within the expansive loan modification process, which encompassed over 80,000 individual loans at any given time. Embracing agile development methodology, I consistently delivered new reports to end users with minimal turnaround time. Engaging in daily and weekly scrum meetings, I ensured seamless coordination among interfacing teams, facilitating target achievements and effective issue resolution. Show less

Officer- Technology Associate

• Jul 2010 - Aug 2011

I was selected as part of the prestigious and highly competitive Technology Analyst Program (TAP) at Bank of America. This allowed me to receive specialized, intensive training in financial markets.