Experience

Scrive

• Sweden
• Software Development
• 100 - 200 Employee

• Technical Support Specialist

  • Apr 2023 - Present

• Technical Support Agent

  • Feb 2020 - Apr 2023



brandiators

• Denmark
• Advertising Services
• 1 - 100 Employee

• Commercial Trainer at Microsoft

  • Oct 2019 - Feb 2020

  Training - Train Distributors and Resellers in product and increase knowledge. Planning webinars, training sessions and events. Analyze - Analyze what product knowledge that is lacking and how to make it accessible for the Distributors and Resellers. Project - Be a part and plan events with partners. Hold trainings during the event and help people understand the value of the product. Training - Train Distributors and Resellers in product and increase knowledge. Planning webinars, training sessions and events. Analyze - Analyze what product knowledge that is lacking and how to make it accessible for the Distributors and Resellers. Project - Be a part and plan events with partners. Hold trainings during the event and help people understand the value of the product.



SchoolSoft

• Sweden
• Technology, Information and Internet
• 1 - 100 Employee

• Training development/Project manager/Technical support

  • Sep 2017 - Oct 2019

  At SchoolSoft, my work was divided into several areas. Education - Educate customers on how to use the software. Workshops for the users for how to find the best use for the organisation. Applies to all levels of user. I've had a central role in the company's Academy that develops and plans the education models, material, content, certification, workshops etc. I also educate the costumers in the use of the software. Project - Implementation of the product. It was important to… Show more At SchoolSoft, my work was divided into several areas. Education - Educate customers on how to use the software. Workshops for the users for how to find the best use for the organisation. Applies to all levels of user. I've had a central role in the company's Academy that develops and plans the education models, material, content, certification, workshops etc. I also educate the costumers in the use of the software. Project - Implementation of the product. It was important to have a close relationship with the costumer so that the implementation were a success. Set ups of the product and user trainings. Information - communicate with costumers when there is an update in the software. Sell - Upsell, to help the customers to get more out of the system with addons or integrations as well as education. Support - support the user in their everyday work with the product. Customer responsibility - Be the contact person, help find new solutions and additional sales. In addition to this, I also participate in the organization's development work and product groups. Show less At SchoolSoft, my work was divided into several areas. Education - Educate customers on how to use the software. Workshops for the users for how to find the best use for the organisation. Applies to all levels of user. I've had a central role in the company's Academy that develops and plans the education models, material, content, certification, workshops etc. I also educate the costumers in the use of the software. Project - Implementation of the product. It was important to… Show more At SchoolSoft, my work was divided into several areas. Education - Educate customers on how to use the software. Workshops for the users for how to find the best use for the organisation. Applies to all levels of user. I've had a central role in the company's Academy that develops and plans the education models, material, content, certification, workshops etc. I also educate the costumers in the use of the software. Project - Implementation of the product. It was important to have a close relationship with the costumer so that the implementation were a success. Set ups of the product and user trainings. Information - communicate with costumers when there is an update in the software. Sell - Upsell, to help the customers to get more out of the system with addons or integrations as well as education. Support - support the user in their everyday work with the product. Customer responsibility - Be the contact person, help find new solutions and additional sales. In addition to this, I also participate in the organization's development work and product groups. Show less



Uppsala kommun

• Sweden
• Government Administration
• 700 & Above Employee

• Project/Development Manager

  • Jun 2015 - Jun 2017

  Development for a safe and equal care of the elderly, with the following tasks: Supervise and lecture on discrimination, team development, leadership development, change management, sustainable development etc. Create content for the project. Budget responsibility Lead a group of representatives from all departments to improve the internal work. Have close communication with external and internal organisations Support the organisational development for the provider units… Show more Development for a safe and equal care of the elderly, with the following tasks: Supervise and lecture on discrimination, team development, leadership development, change management, sustainable development etc. Create content for the project. Budget responsibility Lead a group of representatives from all departments to improve the internal work. Have close communication with external and internal organisations Support the organisational development for the provider units. Help leaders with implementation and structure. Further develop the work within the organization. Analyze and collect statistics. Develop working methods and systems. Show less Development for a safe and equal care of the elderly, with the following tasks: Supervise and lecture on discrimination, team development, leadership development, change management, sustainable development etc. Create content for the project. Budget responsibility Lead a group of representatives from all departments to improve the internal work. Have close communication with external and internal organisations Support the organisational development for the provider units… Show more Development for a safe and equal care of the elderly, with the following tasks: Supervise and lecture on discrimination, team development, leadership development, change management, sustainable development etc. Create content for the project. Budget responsibility Lead a group of representatives from all departments to improve the internal work. Have close communication with external and internal organisations Support the organisational development for the provider units. Help leaders with implementation and structure. Further develop the work within the organization. Analyze and collect statistics. Develop working methods and systems. Show less



Sigtuna kommun

• Sweden
• Government Administration
• 700 & Above Employee

• Educator

  • Aug 2013 - Jun 2015

  Teacher for classes with children with special needs. My subjects where mostly Swedish and English with IT responsibility for our unit. Teacher for classes with children with special needs. My subjects where mostly Swedish and English with IT responsibility for our unit.



Viasat Sport

• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Operative graphic artist

  • Sep 2011 - Mar 2013

  I prepared the graphics that would be included in the broadcasts. I updated the graphics during the live broadcast. I also had a responsibility over our social media feed during the broadcast. I prepared the graphics that would be included in the broadcasts. I updated the graphics during the live broadcast. I also had a responsibility over our social media feed during the broadcast.